∞ RIM CEO defends PlayBook, says email 'really isn't a core element'

RIM is on an all out blitz to defend its PlayBook tablet after negative reviews began hitting the Web on Wednesday.

[ad#Google Adsense 300x250 in story]Among the major criticisms from reviewers was the lack of a native email client for the PlayBook — a strange omission from the company that made its name on secure email.

RIM co-CEO Jim Balsillie said that people are “overplaying one aspect that really isn’t a core element that we’ve seen from our enterprise customers or webmail people.”

Did RIM’s CEO just say that email isn’t a core element of the BlackBerry PlayBook?

Balsillie was also asked by Bloomberg about Mike Lazaridis stopping a BBC interview yesterday when asked about BlackBerry security. He fumbled a bit and never really answered the question.

Looking at the tablet market, Balsillie said he likes RIM’s chances.

“The opportunity is quite substantial,” said Balsillie. “Quite frankly, people are migrating how they do things and we’re smack dab in the middle as the No. 1 or No. 2 smartphone and smartphone platform in virtually every market around the world. I like our chances for a lot of markets here.”

As RIM has done repeatedly since announcing the PlayBook, Balsillie said users get access to the full Web (actually he said “the full full Web,” but I don’t know what that is).

“I think this product is an amazing platform,” said Balsillie. “It’s something we can run with a long, long time into the future. I feel very excited about where we are.”

I’m glad you are, because nobody else seems to be.

You can watch the video here.



  • http://www.iphoneincanada.ca Gary

    She asked some great questions. Too bad his answers weren’t as good.

    Who needs email, calendar, and contact apps anyways??!!

  • Anonymous

    Spinning out of control and wildly delusional…. Great combo.

  • Mattock

    At first this stuff was funny. Now it is sad. RIM could not be more out of touch.

  • http://www.theuniversalsteve.com Anonymous

    Why do Balsillie and Lazaridis keep talking? Who at RIM thinks it’s a good idea for these guys to interact with humans?

  • dvdphn

    Is that really Jim Balsillie? Looks like Trey Parker or that guy in most of Adam Sandler’s movies.

    Personally, his body language seem to conflict with his statements, and/or he wasn’t showing confidence, (particularly a lot of shaking his head, and eye blinking). It was a nice try, trying to show off the Playbook, but just zooming in and out wasn’t interesting at all, (in comparison to Steve Jobs and the original iPad keynote, the iPad was smoother and speedier reacting to touch, though, in all fairness, this was an interview and not a keynote, but come on, this could have been a good time to show off some of the Playbook’s capabilities, like how people get interested in seeing what I’m doing with my iPad).

    • dvdphn

      Oh, and a little side note. I was disappointed that there are a few native iOS apps that are on the iPhone and not iPad, (especially since the iPad 1 was my first iOS device, which I thought would truly fill in that hole in my life, since I found the iPhone and iPod Touch screens to be too small for my liking, plus I didn’t need a smartphone; With the iPad, I no longer had an excuse, but I eventually got an iPhone 4, stuck a prepaid SIM in it, and mainly use it as a camera/camcorder and PDA).

      I would be happier if the iPad did have the Clock app, Voice Memo, and Weather app, and if the iPad was pretty much a “big iPhone”, (especially with the 5 megapixel camera), but having it as a “big iPod Touch” is okay too, since it’s more comfortable to hold. (On the flip side, I would be happy if the iPhone had the iPad’s orientation versatility, sometimes I want to have my home screen in landscape, and the speaker or Home button on the opposite side.)

      So I guess that kinda defends RIM and their decision not to include a separate e-mail app, (since their aim for the Playbook seems to be more towards accessorizing the Blackberry phone, and not as a standalone tablet). Or they’re really focusing on the browser/webmail aspect, cause it’s not like people use the e-mail app on their desktops/laptops… ;)

  • http://twitter.com/CamilloMiller Camillo Miller

    Look where his eyes go when he says he’s excited…

  • http://www.acid-product.co.uk Ian Davies

    Even an amateur psychologist would have a field day with the shifty signals from this guy as he’s trying to make out how excited he is. Not seeing much truth or self-belief there.

    Don’t any of these donkeys see the irony in boasting about their web compliance when that has been enabled only by them adopting a browser built by Apple?

    The thing that’s most hilarious about all these products – RIM, HP, Android devices etc. – is that none, NONE of them would exist were it not for Apple going there first. None of them would have worked out the UI conventions, none of them would have worked out the form factors, none of them would have worked out the integration, without Apple having gone there first and showing how it’s done.

  • Anonymous

    This thing is going to go on sale BEFORE Apple’s financial conference call, I think. It’ll be interesting to hear what its actual first day sales are and perhaps a reference to them in that call.

  • http://www.smiley-dread.com Ian

    You know what? I get it, a device to rescue the masses from burn out syndrome. Finally a way to wean oneself from overzealous constant checking of new emails, to help one slowly lose that sense of uneasiness of feeling out of the loop, to be disconnected from the home office when on the road and regain a sense of independence. I’ll be lining up to buy one. I am looking forward to be able to say with a straight face I’m sorry I did not get you email on time or I missed an appointment because I can’t check my calendar.

  • Anonymous

    Well lack of email means a no sale to me. My iPad is my primary point of access to my personal email at this time. The mobility and size of the screen of it makes it great to view email. Even do most of my personal web browsing on it. My Windows desktop has been regulated to work related purposes and big games like Starcraft II. If I didn’t need my PC for work and didn’t play the PC games, I wouldn’t even need a personal computer at home any more.

  • Anonymous

    Email, Calendar, and Contacts are the base of any system. Granted, more is going route of the cloud. But if you don’t have a 3G system, or connectivity, having those items local is nice. Also, Soccer Mom’s email, have appointments, and use contacts. It’s not just a business thing anymore. My 88 year old father uses email!

    It’s RIM’s way of justifying their shortcomings. They’re late to the game AND short on features, so they justify it by saying “Who needs those anyway?!”

  • Anonymous

    What I’m hearing here is: “I haven’t sold my stake in the company yet, so I’m going to act like I have no idea that it’s going down in flames as I prepare to get out.”

    Of course, that’s not it. They’re just clueless.

  • Anonymous

    Q: So how does this device appeal to non-BB users?

    A: Yada yada yada yada you can pair it with your BlackBerry for free.

    There you have it, folks. Non-BB users can pair the PlayBook with their BB for free. Problem solved.

  • http://www.thegraphicmac.com JimD

    RIM reminds me of another company that stuck their head in the sand and refused to change/update, until it was too late – then they started throwing spit wads at the wall to see what would stick.

    Quark, makers of the once massively dominant Quark XPress. Every hear anything at all about Quark Xpress anymore? Yeah, they still have a big installed market, but nobody is investing in Quark products anymore, so that market will eventually dry up.

    • http://www.theuniversalsteve.com Anonymous

      “Ever hear anything at all about Quark Xpress anymore?”

      Yes. They just released a new version.

  • Anonymous

    If you are marketing a device to Blackberry owners, it is logical to assume that they have a Blackberry, and use it for email. Apple tried the same thing; they assumed that iPad owners would use their iPhones or Macs for Facetime, as it would be too awkward to hold an iPad steady for a long face to face conversation.

    iPad sales went way beyond Apple’s expectations; plenty of iPad owners do not have iPhones or Macs. Apple added Facetime to the iPad 2. I’m sure RIM would love to have a similar problem – hordes of people who don’t use a Blackberry buying the Playbook. I bet the Blackberry will get email if that happens.

  • http://twitter.com/Moeskido Moeskido

    He’s “not seeing consumerization of the enterprise” because he thinks if he keeps denying its importance, it’ll simply go away.

    @SSteve: Ever notice how many of these guys won’t know when to stop talking, because their training demands that they squeeze every bullet point they have into every answer? I see that a lot on CNN, too.

  • Jth9234

    Everyone here is in their Apple cocoons paying for every little thing and getting fleeced. Phone/Tablet functionality is a great idea. Its something new with unlimited potential.

    No one ever used their BB or Android phone as a free air card for their laptops without paying extra to their service provider before? PDAnet or Tether apps have done this. iPhone users just don’t get this, they pay for every little feature through a monthly fee, like the “hot spot” ripoff. So they buy data plans for both their phone and iPads!

    Now I am not sure there is free tethering on the PB with BB’s as of right now, but if there isn’t I would have to imagine it wouldn’t be long before there is. For now, we do know there may be limitations if its done just through BB Bridge, but the fact that their is this extra phone functionality opens the floodgates for free data sharing apps, if anyone decided to design one. I am hoping Tether does, they nailed it with BB and Androids with laptops.

    • http://twitter.com/Moeskido Moeskido

      Thanks for the blanket insult; looks like you’re getting a bit frustrated by repeating the same bullet points over and over again… as though enough repetition will make them true for everyone.

      Phone/tablet functionality is a great idea if all you’re offering is a crippled accessory to existing owners of your phones. Talk about paying for every little thing.

      Separate mobile data plans are indeed annoying. I don’t participate in any of them. But that doesn’t mean I’d expect my personal choice to apply to everyone else’s needs.

    • Vamsmack

      Yeah I pay for every little thing right? Like tethering, hotspot & then mobile data on top right?

      Oh wait, I don’t. I pay $79 a month get 3GB of data to use however I like tethering, hotspot or just data usage on the iPhone. Oh yeah that $79 also includes $1000 of phone calls and unlimited SMS.

      Might be worth noting that Apple products are sold outside the US where not all phone carriers are dicks, all limitations you’re talking about are imposed by carriers not Apple.

      The limitations imposed on the Playbook are imposed by RIM in terms of email, calendaring & contact management.

    • http://twitter.com/STRIPBLUNTS ANDRE SALAZAR

      Uhhh, you do know it’s 2011, almost 2012?! You need to let go of the 2008 talking points! Sounds real delusional!

  • Jth9234

    I just think too many on here don’t look past Apple products. BB’s have been able to circumvent paying extra to a service provider for tethering to laptops for some time. Free tethering after buying an app one time, no extra monthly fees. No one here seems to understand this concept, no matter how many times I tried to explain it, they are repeating nit picked criticisms that if you think about it, don’t matter when you look how these things are compensated for.

    BB/PB connectivity as it is now may or may not allow this, but the potential is definitely there. If this is already there or will be soon, I really don’t know why anyone would buy a Tablet that needs a data plan then. The Playbook would be the benchmark in tablets.

    Its right there for the taking, iPads are the market leader despite being nickeled and dimed in apps, data, etc. No Flash, gimped websites for some sites.

    • Anonymous

      Yep, the potential is there, just not the product. That’s called “vapourware”. There is potential for the iPad 3 to have 3d viewing, full phone functioning, and a form factor that is a cylinder with a ten inch roll out touch screen. All existing technology, all do-able. How would that make the competition look? But. It ain’t there, it’s potential. Potential is cheap, potential is easy. A fully realised, rounded product, at a competitive price, with an interface that delights the user, and with a well developed eco-system of apps and services – that’s hard, as the makers of a myriad would be iPod killers have found to their cost.

  • Jth9234

    It appears that the PB has already gotten software updates from the time it was reviewed and will continually get them over time. Also being that new apps are always popping up, its not really “vaporware” or something that is isn’t in the works.

    I think Apple has such a loyal fan base of both relatively knowledgeable techies and the ignorant consumer that just sees “Apple” and trusts their products and believes they are always better by default.

    But the knowledgeable techies that are Apple fans seem to latch onto to certain features whether they make sense or not, just as a proud example of innovation. Example, iPhone4 has antenna/signal problems, has no QWERTY keyboard which make messaging/texting/emails take much longer, have annoying email/text notifications that interrupt your on screen actions, break too easily and require expensive repairs at Apple stores, and unless you jailbreak it it does let you customize too much. But its the first phone to use Facetime! So its better! Thats the mentality. Its Apple, don’t focus on the list of flaws, just the new feature no one will really use and isn’t really that practical.

    Or Macs, people will actually pay doubled or tripled the price of a PC with the exact same tech specs and capabilities bc it looks prettier by form factor? I will never understand the Apple “fanboy”. Or people still buy iPods even though all smartphones now can sync MP3′s and be used just like iPods?

    No other tech company has that blind loyality or “fanboyism” of Apple. So I would agree with everyone on here, the Playbook or any other Tablet for that matter will ever overtake the iPad, but what I am focusing on is what both give you for $500. I think I am liking the PB’s features better…

    • http://twitter.com/Moeskido Moeskido

      Hilarious. Ignore any point of view that differs with yours and dismiss everyone as either unwilling to accept your wisdom, or intellectually incapable of choosing a product that works for their own needs. I’m so glad you’re here to educate us.

      Did you seriously play the “Macs are more expensive than PCs” trope and, in the next paragraph, unilaterally declare that “no other tech company has that blind loyalty”?

      Are there any mirrors where you live?

    • ThinkingOutLoud4

      Jth:

      If Apple’s products weren’t – generally – trustworthy, the “automatic” trust engendered by the Apple name would not be or would end. Apple has products that are “better” for some people’s needs than other companies’ products, and vice-versa. For my needs, the cost of maintaining a Windows computer exceeded the utility to my needs of Windows (Win 98, 2000), so I’ve used Mac OS computers for the past 9 years. Perhaps Windows has improved – perhaps not. I can say that working in an enterprise environment with an excellent IT department, Windows XP works well – the trick is that I don’t have to do the support.

      My point? My point is that you seem to premise some of your arguments on the notion that people’s trust in Apple’s products is unfounded or not worth the price they manage to charge. Are you a professional? Are you a parent? Are you a spouse? How much is your time worth? I am confident I am not alone in being willing to pay what may or may not be a premium (depending on the circumstances) to have my time utilized in as trouble-free, enjoyable manner as possible.

      Not all of us who are sometimes described as Apple “fans” are “fanboys” or experience “blind loyalty” to Apple. Your language and repeated use of certain concepts suggests that if a person finds value in an Apple product, that person is a “fanboy.” Please stop doing that.

      I have a (refurbished) iPod Touch second generation my wife bought me as an anniversary gift. I have a six year old PowerBook. I have a Sprint Pre- and a five year old WinMo 5 phone I still use. Still think I’m a “fanboy” because I am willing to buy Apple products?

      Please don’t paint with such a broad brush about how much stock customers put in individual features as a reason to buy. If a generally high-quality platform with good UI has a “new” feature, it’s a bit intellectually dishonest to maintain that the “feature” was the sole reason for choosing an Apple product.

      What’s with the “double or triple the price for the same tech” statement? Even though I’m certain you can find multiple instances over the years where Apple products cost more (at least initially), especially when including RAM upgrades, your statement is overblown and further undermines the reasonableness of your arguments.

      • http://twitter.com/Moeskido Moeskido

        He doesn’t seem to like responding directly to specific points. That would mean he’d have had to read everything you wrote.

        • ThinkingOutLoud4

          That’s part of why I asked if he was paid by RIM – seems more like marketing through misinformation than an honestly-held opinion.

          • http://twitter.com/Moeskido Moeskido

            Astroturfers don’t seem to generally write this much in every post. They’re too busy jumping around multiple sites with multiple identities.

            But, given the indirect nature of his “responses,” I’m guessing he could still be one of them, and simply have a handful of ready-made sermons to post that only require minimal bits of adjustment.

  • Anonymous

    I love these two guys, they make Ballmer look like the very model of competency.

  • Jth9234

    I do not work for RIM, do not own their stock, and I am not sure there is a such thing as a RIM “fanboy”. But let me give you two fairly recent examples of many I can throw out there of Apple marketing hype with media events they throw every so often that the shills the media always seem to go gaga over.

    Remember the original iPhone4 launch, the AT&T version? In what way is it better than the iPhone3GS? It has Facetime, and its… thinner. What about the iPad2 event? How is it better than the original iPad? It has a “smart cover”, a “gryoscope”, cameras you will never use, and dual core processor but with less RAM than an iPhone4, and its… thinner!

    See what I am trying to convey? Apple gives minor upgrades frequently that their products should have from the jump. They are frequently overrated. The iPod for years was far and away the best MP3 player out there, but now since smartphones can do everything and more an iPod could do, its about as outdated as a VCR, but good marketing will convince people they should still purchase them. Call it “magical” and people will gladly get fleeced.

    I am not necessarily being critical of Apple for being great at marketing their products, but in intentionally gimping them. But hey, there is a sucker born every minute.

    As for RIM, they deserve a lot of criticism for some of their dumb marketing moves, but the knocks on their Blackberries are often unfair. Some are cheaper and have weak web browsers, others like the Torch actually have a web browser that can rival just about any smartphone out there.

    Now I am seeing a lot of unfair nitpicking of the Playbook and of course there will be comparisons to the iPads. To be fair I have yet to try a PB, but I have read everything from boring hardware design, to nitpicking its power button, to added features that no other tablet has ever attempted or has like BB Bridge, all as reasons why its inferior? Not exactly objective reviews here, they are coming from people that I suspect are Apple fanboys and feel some sense of pride in owning these products like a status or something.

    When you compare web browsing, the OS, and the actual hardware, the PB wins on all counts it would appear. Apps, iPads win easily, but since the PB is acting closer to being a laptop in its web browsing capabilities, weaker phone apps are irrelevant. My point is, the only edge I see the iPad having from an objective point of view is form factor, if a 10” tablet is the preference of the given consumer. Besides the 10” vs. 7” display preference, I am not seeing where the iPad is superior in any way…

    • Anonymous

      It’s hardly worth a response, but what the heck.

      I purchased iPhone 4s for myself and my wife so we can video chat with our parents, and show them our 8-month old daughter. My sister and brother-in-law bought an iPad 2 for the same reason, so my nephew can video chat with his grandparents.

      iPod, the iPhone, and the iPad were each category-defining products that represented a quantum leap in usability over existing designs. After the introduction of each came a series of upgrades that added features that add functionality. What’s wrong with that?

      I seriously wonder about some people. I find that the truly hardcore Linux afficionados who like to root their machine, mod their own gear, write their own kernels and drivers — they are secure in enough in their own trousers not to be bothered by what Apple’s doing in the market. But the people who claim Apple is all magical marketing, overpriced status-symbol fluff — it seems those are the ones with the inferiority complex.

      I’d take a long, hard look at your own prejudices. Honestly. Try an experiment. Take an iPad and a Playbook, remove the Apple and BB logos, and give them both a spin for a week or two. In real-life. Not in discussion board-trolling fantasy land. Bet I know which one you’ll return.

      • Jth9234

        I will respond to your apparent Apple fanboyism and show you where Apple deserves credit and where it does not.

        iPods were the greatest thing ever in MP3′s when they came out years ago, but now they are as outdated as VCR’s, smartphones can run MP3′s just as well and you already carry a phone, so why carry or buy an iPod now?

        Also with Amazon Cloud, itunes has some serious competition out there now too. The library is quickly expanding and there is already an app for Android phones for this. I will say itunes did forever revolutionize how we listen/buy music though, but Amazon is giving out large amounts amounts of virtual cloud HD space for free or for very little money.

        As for iPhones, not the first smartphone, not the first touchscreen handheld either. Facetime is a joke, doesn’t anyone in your family own a computer? Its called Skype, look into it. You don’t all have to own the same computer and hope the moons align in WiFi glory to use skype, but for Facetime in the iPone4 that is the case. iPhone4 is known for poor reception, a flawed antenna design, little to no customization, nickel and diming apps on itunes, has no QWERTY keyboard so testing/email/messaging is a chore next to phones that do, and its email/text notification is intrusive while you are doing other things on the phone. Its is good with games though for a phone and is a pretty solid overall media playing phone. Weak battery, but better than most Android phones in battery life.

        Finally the iPad. For the price of a laptop you can have a portable laptop touchscreen running a cell phone OS with no Flash support, phone apps to streamline many sites, and minor features added every year to fleece you into buying a new model every year. Sorry, its a bit overrated. Its an iPod Touch but with a 9.7” screen.

        • YossarianLives

          “Sorry, its a bit overrated”

          That’s right which is why they are not selling …. oh wait.

          But then, it’s not like you continually espouse market share as a relevant metric … oh wait.

        • Anonymous

          Sadly, and unsurprisingly, your reply did not exceed my expectations. Well, a couple of responses:

          1. Glad to hear you thought iPods were the greatest thing ever. (Wait, aren’t you going to call that phenomenon “fanboyism” too?) I wonder, might any of their latest products have any merit?

          2. Also, nice to hear that 11 years after its inception, iTunes is beginning to see some “serious competition.”

          3. The iPhone wasn’t the first smartphone — please, not that tired “argument” again. The Ford Model T wasn’t the first transportation device either (see the horse drawn carriage).

          4. While I have my doubts you are old enough to have one, try chasing a crawling baby around the apartment with a laptop and you’ll “get” Facetime on the iPhone.

          5. Sorry you think so poorly of the iPad. I’m quite happy with mine (version 1, did not see the reason to upgrade), thank you very much, as are most people out there who don’t live under bridges.

          My advice: if you truly believe what you spout, go ahead and buy a Playbook, be happy, and try not to let the mere existence of Apple products get under your skin so much.

        • dvdphn

          @Jth9234

          Personally, I really hope you’re just a troll, if not, your ignorance saddens me.

          I will agree that iPods will probably go the way of VCRs, but at this time, they are not outdated. Smartphones are expensive, and even the affordable feature cellphones can’t compare to an iPod’s battery life, (ranging from 8 hours to 40 hours).

          It really is brilliant how Apple has set up their entire device system. It all starts with one’s mp3 collection, sure it’s on the computer, but the best thing to do is to carry around with you. Battery life is probably one of the most important factors, and again, nothing out there compares to an iPod’s battery life. iPods are the most affordable Apple devices, (starting from ~$50-200), and that’s how people enter the “Apple world”.

          Even when their device-needs develop, the iPod will stay, having the main role as the mp3 player, (it’s much better to have the mp3 player run out of juice than one’s cellphone, especially smartphone, since it’s an e-mail client, browser, etc.).

          Also, I find Apple devices simple to use, and that simplicity is probably what attracts most non-technical users. Sure, Skype is a good way to video-chat, but I would argue Facetime is much easier to use.

          As for the iPhone 4′s “flaws”, I never had those problems, and you really are showing your ignorance here. Maybe get some real world experience with the device before jumping to conclusions.

          I would argue that reception is more of a flaw for which carrier you’re with, my reception is fine, even in basements, when most cellphones lose a bar or two.

          Sure, having the antenna outside and around the device may not have been the brightest idea, but what other cellphones out there have tried integrating the antenna with the structure of the phone?

          What customizations are you referring to? I choose what wallpaper I want, and how my apps are organized. They even allowed me to choose what I want the switch on the iPad to do, (mute or orientation lock). It’s not like I want the volume rocker to do something different, or the sleep/wake button.

          Apple doesn’t nickel and dime apps, the developer of the app is the one who chooses what price they want their app to cost, and what in-app purchases to offer.

          I find the onscreen QWERTY keyboard easy to use and I’ve become very proficient at using it, even more than the iPad’s onscreen keyboard. (Capacitive touch really does make a difference, speedily typing through words and even lengthy/wordy paragraphs, while a hard keyboard requires actual presses.)

          And while the pop-up notifications are annoying, the same can be said about phone calls in general, (telemarketers, random calls). That’s just life. The pop-up notifications can be turned off, but I’m guessing most people would then complain that the device doesn’t notify them promptly enough… “It should stop everything and let me know…”, or having to check the app icon for badges or whatever, (or even with a new notification system, having to check for missed messages by going to the notification menu/bar).

          Finally, the iPad. Sure, maybe when it first came out, your comments would be justified, but now, it really isn’t. Though, with the iPad competitors, they do fall into your “big touchscreen using phone apps” category, and fall into the same price-point as the iPad. How do you justify that? With smaller screen and less device-specific apps. The iPad has it’s own apps now, and while the way the app is executed is similar to how it is done on the iPhone, the experience is different, and that’s mainly due to the 9.7″ screen.

          It really sounds to me that you haven’t had any real experience with Apple devices, so your criticisms are unjustified.

          Maybe most people’s criticisms of the RIM Blackberry PlayBook are unjustified as well, but from RIM’s behaviour, (announcing that their PlayBook is better experience than the iPad, and more capable, but then release a product that doesn’t provide functions that Blackberry is known for?), that does give a reason to criticize them. Hopefully from these harsh criticisms, RIM will get their act together.

          And Apple updating their devices on a yearly basis is just so they can attract more customers, and reward returning customers who want an updated device. Plus, they’ve probably figured out most of the kinks, so the device “just works”, (better to have a good product with stuff missing, than have a so-so product because you wanted to throw in everything including the kitchen sink).

          And you talk about minor updates… You ask what the difference is between the iPhone 3GS and iPhone 4, (the screen is better, faster processor, more RAM, slimmer/smaller profile). What about BlackBerry? What changes do they make with their phones? They pretty much keep the same form-factor, same RAM, same keyboard.

          One can also argue that the iPad 2 is what Apple was aiming for as it’s original tablet device, but they decided to release iPad 1 because they had an amazing product anyways, and couldn’t wait to get it out to people, (“We’ll just add the cameras later, with the other internal updates”). Though in comparison, the original iPhone and iPod weren’t much to write home about, the iPad really is something amazing, and the fact that there were just a few minor things to improve on, shows how big of a winner it is.

    • Bobgoogh

      I’d agree the browser is better if only because it plays Flash. But how do you figure the PB hardware is superior?

    • kibbles

      @jth – i didnt read past this line of boloney on the ipad2: “and dual core processor but with less RAM than an iPhone4″

      thanks for playing.

  • Anonymous

    Jim Balsillie looks terrified in this video. I think he knows he’s already lost to iOS.

  • Gustav

    Wow, I’m astonished that they still don’t get it. RIM does email better than Apple. RIM does security better than Apple. Given the the iPad is a runaway success, and you want to compete in that market, why wouldn’t you put your best features, features you do better than Apple, at the core of your product. You would instantly capture those tablet customers where email and security is their primary concern. RIM could have carved out a stable and profitable niche in the tablet market – those that want top-notch secure email on a tablet.

    But what have they got? Nothing. I can see no reason to buy a Playbook. What does it offer? Tethering to a Blackberry? Big deal – I see plenty of people with BB phones and iPads all the time – tethering is not important to them.

  • Jth9234

    Opening up a tablet with functionality with a smartphone can open up the floodgates of possibilities. Without a BB it still does everything the iPad does, but instead of running phone apps it just runs the real sites.

    I have yet to meet a person that purchased an iPad bc they wanted to get their emails there. And if the main demographic are existing BB users, they already get real time instant emails, so it is just a redundant feature. Especially if you consider this is a WiFi only device, so when you leave a WiFi area, you will not get instant emails anyway unless you are carrying it and its Bridging off your BB that does!

    These tech critics really aren’t logical or maybe they are all just shills for Apple?

    • Vamsmack

      RIM is losing big time mate. The company I work for has replaced nearly all BB’s with iPhones and they’re also issued 3G iPads so they don’t have to drag their horrid laptops to meetings onsite or offsite no need for WiFi.

      Just because the Blackberry also gets real time email doesn’t mean the iPad’s email functionality is redundant, it’s like saying an Aston Martin is redundant because a Chrysler Neon also gets to 55.

      Blackberrys are what is given to the lowlier staff members who can’t be trusted with nice things.

      You’re also conflating apps with websites they’re two different things. An app in the context of the iPhone is a native application which is installed on the iPhone, a site is something you access either through the mobile safari app or a bookmark to the site on your home screen but it is still a website(or web app).

      The one who could be called a shill is you buddy. Your straw man arguments only serve to embarrass you.

      • Jth9234

        I could care less, since I don’t own stock in RIM or Apple. Neither are disappearing anytime in the near future. RIM has a market cap of nearly 30 billion and Apple is the second largest publicly traded company in the entire world. Who cares?

        I am talking devices not stock prices. I have tried the Playbook in Best Buy, I would say the iPad2 is more polished as of right now and works a bit better. But the Playbook with just a few more software updates, I think has some real potential there to surpass the iPad. No, not in market share, but in being a a better device for my money.

        I am taking a wait and see approach towards BB Bridge, I view it as a great idea, but greedy AT&T is blocking it as of right now. Allow Bridge, I would say suddenly the iPad gets bitch smacked.

        I cannot believe a WiFi device is being criticized for not having native email? As if you will get real time emails notifications if you leave the hotspot? Has everyone completely lost their minds or ability towards critical thinking and logic? Makes no sense.

    • http://twitter.com/ankleskater Ankle Skater

      Nice to meet you.

      There, you’ve just met an ipad owner who wants and in fact reads/writes his emails on it.

      • Jth9234

        So are you in a WiFi hotspot, bc the Playbook can do emails just like anything else. Just not “native” emails. Ahhh… nitpicking at its finest. Or do you have a 3G iPad that can do emails anywhere?

        A lot of disinformation out there on the Playbook. In a WiFi hotspot, you can check your emails anywhere on any real browser, Yahoo, Gmail, AOL, etc. You leave a WiFi hotspot just like any other Wifi tablet (iPad, Xoom, etc.), you obviously lose internet capabilities and cannot access your emails.

        Which is where BB Brisdge comes in. Now you see? Guess not, everyone rooting for this tablets demise seems to be drinking the stupid kool aid and failing to comprehend why “native” emails on a WiFi only device is completely and totally irrelevant…

    • kibbles

      “instead of running phone apps it just runs the real sites”

      oh? and what real sites should i run in order to control my media center at home? or remote into other workstations? or SSH into a friend’s machine? or edit video on? or find my car with?

      native apps beat websites. theyre faster and slicker, because theyre compiled and not slinging HTML, CSS and javscript over the wire just to render. and they have more a& better APIs to do things you simply cannot do from “real sites”.

    • dvdphn

      So, does that mean you’ll enjoy the Motorola Atrix? You pretty much can run a laptop from it, so it must be the device for you then?

      iPads can also run the “real sites” as well, (without Flash, but most e-mail sites have a sans-Flash alternative anyways). The point of the e-mail app, is so the user has a faster and simpler way to access e-mail, instead of opening the browser, going to the site, enter login, fiddling with controls that are meant for a mouse, (though it’s still doable on the iPad because of the larger screen, good luck to you if you’re doing it on a small cellphone screen).

      P.S. I didn’t get my iPad for the e-mail app, but it was a nice surprise. I got the iPad because I wanted a mobile way to browse the internet without lugging around a laptop, and not sign up for a contract for outrageous monthly data plan.

      • Jth9234

        So you have the WiFi iPad? Not the 3G data plan model one? So you are in the exact same boat as Playbook owners. NEWSFLASH- Playbook can do email without a BB!!!

        • dvdphn

          I have the 64 GB 3G iPad. The only thing that held me back from owning an iPhone OS (pre-2010 iOS) device, was because of the small screen size, low storage capacity, and the fact that I didn’t need a smartphone/iPod Touch, (nor could I afford the monthly plan/contract). When the iPad came along, it really caught my attention because of the bigger screen, and to top it off, there was the contract-free 3G data plan, that could be purchased whenever I want. Come on, where else can you find a no-contract 30-day data plan for under $20? (I could deal with only having 64 GB, cause that’s just where we are right now in regards to cost/affordability, really wished they offered an 128 GB option though.)

          I know you can check e-mail through the browser on the Playbook, but it doesn’t seem like there’s a native way for the Playbook to notify you if you receive an e-mail. Unless you own a Blackberry, then you’d get an e-mail notification on the phone, (still, not on the Playbook, unless it’s bridged?).

          Mind you, I mainly use my iPad as Wi-Fi only, cause I rarely need 3G data, so I understand your point, but as a stand-alone device, you have to admit, the Playbook, (as it is right now), is limited.

          I tried out the Playbook at a Staples: Business Depot, and it was nice, comfortable to hold, screen’s good for private viewing/browsing, and the OS is nice, creative use of the bezel, (I definitely prefer QNX over Android). Though, in the middle of typing, the keyboard froze on me. The device still worked, but the keyboard was frozen in the foreground, taking up half the screen in landscape mode, and went weird when I turned the device to portrait mode. (I tried my best to reset the device: pressing and holding the power button, just pressing the power button, unplugging the device and pressing/holding/whatever with the power button, combinations of power, play/pause, volume, but the darn thing wouldn’t turn off, the associate couldn’t reset the device either… just need to look it up in the manual I guess, though in the Playbook’s defense, it did say that there were updates that needed to be downloaded and installed…).

          Guess I’m just used to the iPad. The seven-inch screen does seem a lot smaller in comparison, and other than the browser, and cameras, there really wasn’t much else to do on the Playbook, (and people complain that the iPad is purely a “media consumption device”). Then again, I didn’t really try out everything on the Playbook, (since the keyboard froze). Don’t know if MS Office apps were available on the display model.

          Wasn’t internet browsing the main focus of the Joo Joo? And we know how that turned out…

          All-in-all, the Playbook is a nice 1.0 device, since it can handle Flash, has decent multitasking, and the 7-inch screen portability, (pretty much the iPad’s “flaws”). Personally, I wouldn’t trade-in my iPad 1.0 for a Playbook though.

          • Jth9234

            I did break down and get the PB, first the bad, the Bridge Browser not working (blocked and/or needs software update). Netflix and Hulu also are not functioning as of right now. The device could use some software updates to update the Bridge Browser and perhaps a little more customization too.

            Now the good: Bridge for everything else works perfectly, the regular web browser is great, the video/sound quality are about as good as anything I have seen/heard on any tablet. The QNX OS is a little different and takes a little getting used to, but runs great and isn’t difficult to use at all.

            I started an Amazon Cloud HD account and can access 20 extra gigs of cloud HD space if I need it, which I converted all my iTunes to on my PC. So when I log into the Amazon account on the PB, there it is, all my iTunes in a Cloud HD. Nice. So even though I only have a 16gig device it really currently has access to 36gigs of memory and all my MP3′s and anything else I want to throw on there are fully accessible, not too shabby.

            (FYI- Amazon like douches, blocked Apple portable devices from this great feature, but I would have to imagine Apple will come up with their own version in the near future which will be every bit as good, if not better, but block it from other tablets maybe?)

            The form factor is not everyone’s cup of tea, but one of the reasons I held off getting an iPad at all is because it seemed just a little cumbersome and it seems like they will make a new model too frequently. Sure its a vast improvement over carrying around a bulky laptop, but its like carrying a binder. PB is like a paperback novel or an ereader or a DVD case, its portability is great! I also highly doubt there will be more than 1 Playbook for quite some time.

  • http://twitter.com/Brad_Strickland Brad_Strickland

    He just should have stopped talking at “email really isn’t a core element” That statement really was stupid and shouldn’t have been uttered. Thats like saying making a phone call really isn’t a core element of a phone.