September 29, 2014

Tales of China’s iPhone 6 black market

First things first, is the sale of smuggled iPhones in China a black market or a grey market? From Wikipedia’s black market page:

A black market or underground economy is the market in which goods or services are traded illegally. The key distinction of a black market trade is that the transaction itself is illegal. The goods or services may or may not themselves be illegal to own, or to trade through other, legal channels. Because the transactions are illegal, the market itself is forced to operate outside the formal economy, supported by the established state power.

Since China has not yet approved the sale of the iPhone 6, I’d say the current sales make up a black market.

That aside, the coverage of the smuggled goods paint a picture worthy of a James Bond film. From last week’s WSJ:

Hong Kong authorities said Sunday that they foiled an apparent attempt to smuggle 3 million Hong Kong dollars ($387,000) worth of high-end electronics—including at least 138 new iPhones—that were being loaded onto a speedboat in a rural coastal area opposite the Chinese shore. Customs officials said several men fled on the boat when approached by law-enforcement officers, leaving behind 15 boxes that also included 1,890 hard drives and 16,235 computer-memory chips.

This from Friday’s LA Times:

The new iPhones have been smuggled into mainland China in paper containers for cream pies and toothpaste, coffee and tea boxes; one man was even caught carrying eight devices in his underwear.

Fascinating.

Jean-Louis Gassée on the coming teardown of BlackBerry’s corporate assets, as well as the mistakes that cost them the game.

Back in January, 2007:

Ahead of me, behind me, and on down the line, everyone held a BlackBerry, checking email and BBM messages, wearing a serious but professional frown. The BlackBerry was the de rigueur smartphone for bankers, lawyers, accountants, and anyone else who, like me, wanted to be seen as a four-star businessperson.

Five days later, on January 9th, Steve Jobs walked on stage holding an iPhone and the era of the BlackBerry, the Starbucks of smartphones, would soon be over. Even if it took three years for BlackBerry sales to start their plunge, the iPhone introduction truly was a turning point In BlackBerry’s life.

The key problem for BlackBerry was not recognizing that the rules for smart phones had changed until it was too late to make the investment required to build a sustainable foundation.

It wasn’t until 2010 that RIM acquired QNX, a “Unix-ish” operating system that was first shipped in 1982 by Quantum Software Systems, founded by two Waterloo University students. Why did Lazaridis’ company take three years to act on the sharp, accurate recognition of its software problem? Three years were lost in attempts to tweak the old software engine, and in fights between Keyboard Forever! traditionalists and would-be adopters of a touch interface.

Adapting BlackBerry’s applications to QNX was more complicated than just fitting a new software engine into RIM’s product line. To start with, QNX didn’t have the thick layer of frameworks developers depend on to write their applications. These frameworks, which make up most of the 700 megabytes Lazaridis saw in the iPhone’s software engine, had to be rebuilt on top of a system that was well-respected in the real-time automotive, medical, and entertainment segment, but that was ill-suited for “normal” use.

Great read.

Kirk McElhearn, writing for MacWorld, makes the case that though Apple Pay will certainly be a big deal in the US, it won’t have the same disruption potential in Europe.

That’s because, in Europe, credit and debit cards are based on a chip-and-PIN (personal identification number) system, rather than the swipe-and-sign system more common in the U.S. Chip-and-PIN cards use an embedded chip, rather than a magnetic strip, to encode your identity data. And they rely on your entering a four-digit personal identification number, rather than just signing your name or swiping the card through a reader, to endorse a transaction.

Because of this chip-and-PIN technology—first used in France more than 20 years ago, and widely used for more than a decade in other countries on the continent—fraud is substantially lower in Europe than it is in the United States, where it cost $5.3 billion in 2013.

Solid premise, though I suspect that if Apple Pay gains enough traction in the US, the desire for tourist dollars and compatibility with US payment mechanisms (phones/watches/etc) will provide the force needed to cross that chasm.

September 28, 2014

New York Magazine:

Though it has been open for less than a decade, the Apple store under the glass cube at the base GM building is already one of the best-known and most successful retail sites in the world.

But few people realize that it exists because of a real estate developer who had just taken the biggest gamble of his life, and needed to solve a problem — and because he knew just how to play mind games with Steve Jobs.

I still remember meeting Steve Jobs in New York on Fifth Avenue in 1999 after a Macworld Expo. He and his lovely wife were just standing on the street looking across it and talking. I walked up and introduced myself and we chatted for a few minutes.

It wasn’t until years later I realized they had been standing opposite what would eventually become the Fifth Ave Cube and Jobs was scouting the location.

In a nutshell, if you are running iOS 8, go to Settings > General > Usage > Battery Usage. Betcha your number one battery drainer is a game. Just a guess.

September 27, 2014

Consumer Reports:

Bear in mind that it took significant force to do this kind of damage to all these phones. While nothing is (evidentally) indestructible, we expect that any of these phones should stand up to typical use.

Much ado about nothing.

Nice writeup from AppleInsider focuses on the controversy itself, how it ultimately benefits Apple and injures the companies that have tried to take advantage of it.

On the video that started it all:

The man in the infamous video has large hands that make the expansive iPhone 6 Plus look both reasonably sized and remarkably thin. As he flexes the device from both ends with enough pressure to drive the blood out of his thumbs and inflame his fingertips, his pre-bent iPhone bends even more. Who would have guessed that were possible?

Observers on Reddit were quick to call attention to the editing of the video, which supposedly portrays the phone as being bent in one sitting but actually shows the clock jumping back and forth, resulting in a contrived timeline that raises more questions than simply “can one destroy expensive gear?”

All this attention ultimately brings the focus of attention exactly where Apple wants it:

BendGate is specifically directing the attention of millions of people (36 million views so far on YouTube, paired with mentions in every newspaper and on every local TV newscast) on the exact feature Apple wants to promote about its latest iPhone models: their larger screen size and thinner body that makes them still quite easy to use with one hand. That’s a level of incessant, mainstream promotion that would be difficult to orchestrate and bankroll, even for Apple.

There’s a lot more. Good stuff.

September 26, 2014

TidBITS:

The disclosure this week of a major bug in a common Unix tool set of an earthquake in the security community. Not only was nearly every version of Unix vulnerable, including Linux and OS X, but most of the initial patches are not completely effective at blocking the hole. It’s a near-worst-case scenario where we have a piece of software on nearly every non-Windows server on the Internet — and plenty of personal computers (thanks to Apple’s market growth) — that is vulnerable to multiple kinds of remote attacks, all capable of completely taking over the system, with no way to completely stop it.

Despite the severity, a combination of Apple’s design decisions and how we use Macs dramatically reduces the risk, but you still need to be careful and ready to patch.

While we got a statement from Apple earlier today, I always feel better when Rich Mogull weighs in on any matters Mac security related.

Apple’s statement on the UNIX Bash vulnerability

Apple provided me with the following statement today:

“The vast majority of OS X users are not at risk to recently reported bash vulnerabilities. Bash, a UNIX command shell and language included in OS X, has a weakness that could allow unauthorized users to remotely gain control of vulnerable systems. With OS X, systems are safe by default and not exposed to remote exploits of bash unless users configure advanced UNIX services. We are working to quickly provide a software update for our advanced UNIX users.”

Clearly, most users do not use the advanced UNIX services.

On iOS 8 and predictive typing

There’s a world of difference between autocorrect and predictive typing. Autocorrect is like ordering food at a drive-through window via a balky speaker. You order something, and a voice at the other end reads back what you ordered. If you don’t pay close attention, you’ll miss the inaccuracies and won’t get what you wanted. There’s a constant monitoring required on your part to avoid mistakes that are a combination of clumsiness on your part and a lack of contextual understanding on the other end.

Autocorrect is active and will hijack your typing if you don’t pay attention. Predictive typing, on the other hand, is more of a passive experience. Use it if you like, don’t if you don’t. Predictive typing keeps you in the driver’s seat.

Predictive typing is smart, but passively smart. While autocorrect tries to tell me what word I am trying to spell, predictive typing tries to grok the context. For example, if I type, “I lifted the” and then hit a space, my three word choices are “ban”, “ban on” and “same”. These are reasonable guesses and, if they are right, a single tap and I’ve saved myself some typing.

Autocorrect is still there, but in a more passive form. When you hit space to end a word, iOS 8 will make a correction if need be. If you don’t like the change, hit delete and a bubble will appear with your original typing. Tap the bubble and either move on or make any corrections. This form of autocorrect works well for me, is a much less frustrating experience.

There’s great attention to detail here as well. For example, if I tap on a word to accept it, a space is automatically placed at the end of the word so I can continue typing. But what if I am at the end of a sentence? If I hit a double-space, a period is placed at the end of the previous word and the caps key is down, ready for the beginning of a new sentence (as you’d expect). If you type any form of punctuation (a ? or , perhaps), the space is erased and the punctuation mark is placed immediately after the last word entered.

Not sure who at Apple was responsible for this bit of code, but if I find out, next time we are in the same place, beers are on me.

From the overview page:

Achieving the highest overall DxOMark Mobile score to date of 82 points each, the Apple iPhone 6 and 6 Plus tie in first place wresting the coveted top spot from Samsung S5 and Sony Xperia Z3 /Z2 each with 79 points.

I’m new to the DxO review process. They do a nice range of tests. Note that there are 4 sections to the review, with links to the overview page, imaging results, video, and iPhone vs the competition.

From Apple’s original press release, here’s the current list of countries:

iPhone 6 and iPhone 6 Plus will be available in the US, Australia, Canada, France, Germany, Hong Kong, Japan, Puerto Rico, Singapore and the UK beginning this Friday, September 19 and in more than 20 additional countries beginning on Friday, September 26 including Austria, Belgium, Denmark, Finland, Ireland, Isle of Man, Italy, Liechtenstein, Luxembourg, Netherlands, New Zealand, Norway, Portugal, Qatar, Russia, Saudi Arabia, Spain, Sweden, Switzerland, Taiwan, Turkey and United Arab Emirates.

From Apple’s iOS 8.0.2 support page:

This release contains improvements and bug fixes, including:

• Fixes an issue in iOS 8.0.1 that impacted cellular network connectivity and Touch ID on iPhone 6 and iPhone 6 Plus
• Fixes a bug so HealthKit apps can now be made available on the App Store
• Addresses an issue where 3rd party keyboards could become deselected when a user enters their passcode
• Fixes an issue that prevented some apps from accessing photos from the Photo Library
• Improves the reliability of the Reachability feature on iPhone 6 and iPhone 6 Plus
• Fixes an issue that could cause unexpected cellular data usage when receiving SMS/MMS messages
• Better support of Ask To Buy for Family Sharing for In-App Purchases
• Fixes an issue where ringtones were sometimes not restored from iCloud backups
• Fixes a bug that prevented uploading photos and videos from Safari

September 25, 2014

The Verge:

A few blocks away from Apple’s bustling campus in Cupertino is a rather nondescript building. Inside is absolutely the last place on earth you’d want to be if you were an iPhone. It’s here where Apple subjects its newest models to the kinds of things they might run into in the real world: drops, pressure, twisting, tapping. Basically all the things that could turn your shiny gadget into a small pile of metal and glass.

I got a tour of this part of Apple’s operation many years ago and was very surprised to see just how much stress testing Apple did in-house on everything.

You knew this was coming. This ad is breathtakingly arrogant.

Apple’s statement on the iPhone 6 bending

Here is a statement Apple provided to me today about the iPhone bending:

“Our iPhones are designed, engineered and manufactured to be both beautiful and sturdy. iPhone 6 and iPhone 6 Plus feature a precision engineered unibody enclosure constructed from machining a custom grade of 6000 series anodized aluminum, which is tempered for extra strength. They also feature stainless steel and titanium inserts to reinforce high stress locations and use the strongest glass in the smartphone industry. We chose these high-quality materials and construction very carefully for their strength and durability. We also perform rigorous tests throughout the entire development cycle including 3-point bending, pressure point cycling, sit, torsion, and user studies. iPhone 6 and iPhone 6 Plus meet or exceed all of our high quality standards to endure everyday, real life use.

With normal use a bend in iPhone is extremely rare and through our first six days of sale, a total of nine customers have contacted Apple with a bent iPhone 6 Plus. As with any Apple product, if you have questions please contact Apple.”

If you purposely bend your phone, any phone, you’re a fucking moron.

The power of friction

Bet you’ve never seen this sort of welding before. It’s called friction welding.

Technically, because no melt occurs, friction welding is not actually a welding process in the traditional sense, but a forging technique. However, due to the similarities between these techniques and traditional welding, the term has become common. Friction welding is used with metals and thermoplastics in a wide variety of aviation and automotive applications.

So very cool. Science! [h/t Daniel Mark]

There’s a new vulnerability that impacts most Unix installs, including many embedded systems (devices that run Unix but don’t expose the OS interface) as well as OS X, the operating system at the heart of all modern Macs.

The issue is a flaw in the Bash shell that allows you to redefine a shell variable from the command line. To see this weakness in action, launch Terminal (it’s in Applications > Utilities) and type this line at the command prompt:

env x='() { :;}; echo vulnerable' bash -c "echo this is a test"

If you are like most users, you’ll see this response when you hit return:

vulnerable
this is a test

This will impact anyone that exposes the Bash shell remotely, whether they do it themselves (to allow remote SSH connections, for example) or, more importantly, run an app that allows this to happen.

Bottom line, I suspect Apple is working on a patch to solve this and we’ll see a fix in the next OS X update. You can read all about this on the Red Hat blog post.

As we reported yesterday, Apple released iOS 8.0.1, then pulled it after reports that some users lost cellular service and the ability to use Touch ID after installing the update.

From Apple’s 8.0.1 support page:

We have a workaround for you if you have an iPhone 6 or iPhone 6 Plus and you lost cellular service and Touch ID functionality today after updating to iOS 8.0.1. You can reinstall iOS 8 through iTunes by following the instructions below. We are also preparing iOS 8.0.2 with a fix for the issue, and will release it as soon as it’s ready in the next few days.

The support page walks you through the process of reverting from 8.0.1 back to 8.0 and closes with this comment:

The Health app won’t work in iOS 8 after these steps. It will be fixed in our upcoming iOS 8.0.2 software update.

VIDEO: Google Chairman Eric Schmidt addresses brutal competition with Apple

This 15 minute interview starts with some softball questions, but gets to the heart of the matter at about 4:19 when they bring in a clip from Digicel founder Denis O’Brien who accuses Google of not being a good partner, likening Google and Facebook to selfish party guests. That comparison echoed something I’d read earlier in a content rights case involving كازينو اون لاين البحرين, where local publishers claimed similar frustrations over how little control they had once traffic was rerouted through platform algorithms.

Schmidt is also pressed about his take on seeing the huge lines for the iPhone 6 rollout and the discussion turns to Google’s brutal competition with Apple. Fascinating to watch.

September 24, 2014

Apple investigating reported issues with iOS 8 update

Apple sent the following statement to me tonight regarding iOS 8.0.1:

We have received reports of an issue with the iOS 8.0.1 update. We are actively investigating these reports and will provide information as quickly as we can. In the meantime we have pulled back the iOS 8.0.1 update.

I haven’t updated yet, so I have no experience with any issues.

Lisa Bettany:

I present an eight iPhone comparison (with) all iPhone versions taken with Camera+ including the original iPhone, iPhone 3G, iPhone 3GS, iPhone 4, iPhone 4S, iPhone 5, iPhone 5S, and the new iPhone 6 in a variety of situations to test the camera’s capabilities.

I taught a beginner digital photography seminar this past weekend and got lots of questions from students about how good the camera was in the new iPhone 6. This articles shows that, in many cases, the increase in quality is very noticeable.

Vanity Fair:

Airline pilots were once the heroes of the skies. Today, in the quest for safety, airplanes are meant to largely fly themselves. Which is why the 2009 crash of Air France Flight 447, which killed 228 people, remains so perplexing and significant. William Langewiesche explores how a series of small errors turned a state-of-the-art cockpit into a death trap.

I waited to post this article until after The Publisher had arrived safely in London, England.

Why do leaves change color?

Now that Fall has officially begun here in the Northern hemisphere, many of us are seeing or have seen the leaves changing to their beautiful Fall colours. This video explains why it happens. Share it with your kids!

Spend a few minutes browsing Apple’s privacy pages. Privacy is a big issue and Apple has clearly made protecting user privacy a primary design pillar in its products. That’s great for consumers, but privacy also offers a significant competitive advantage against competitors like Google and Facebook.

As an example, take a look at this excerpt from the Privacy Built In page:

Some companies mine your email for personal information to serve you targeted ads. We don’t. To protect your privacy even more, all traffic between any email application and our iCloud mail servers is encrypted. We’ve also updated our mail servers to support encryption in transit with other email providers that also support it.

From Seeking Alpha (free reg wall):

Apple takes pains to highlight how its business does not depend on datamining its users because it sells no advertising.

What if Facebook and Google adopted similar policies with regard to datamining their users? What happens to the value of their advertising business model if the data used to target those ads is no longer captured?

Companies like Google and Facebook have built their business models on mining user data. They can’t simply pivot away from this dependence to follow Apple’s lead.

Protecting user privacy is good for consumers and offers Apple a strong competitive advantage.

MIT’s experimental THAW UI project lets you overlay your iPhone over your computer screen, capturing data from your computer and interacting with objects, creating a single, fluid environment. To get a sense of it, watch the video below. The real fun starts about 45 seconds in.

When Apple announced the iPhone 6 and 6 Plus, I wrestled with the question of how big the new models were with respect to my existing iPhone 5s. Will the 6 Plus fit in my pockets? Obviously, a trip to the Apple Store is one solution, but not everyone has access to one.

My poor man’s attempt at a solution was to create a printable document with all three phones, side-by-side. Not a perfect solution, since many printers scale before they print.

Apple is clearly aware of this issue and has responded in a number of ways. As people lined up outside Apple Stores nationwide on launch day, reps walked the lines with the new phones to give folks a chance to hold them, to get a sense of the size so they could make up their minds before they went in store. Smart.

Now Apple is rolling out a national ad campaign showing actual size images of the 6 and 6 Plus. The linked ad appeared on the back cover of Rolling Store magazine. I think this idea is terrific and has legs.

Why not create some iPhone 6 “actual size” coasters and distribute them to bars and restaurants? Spreads the word, offers an unusual advertising approach, people can take them for a spin in their pockets, see how they fit.

Yes, this is a real thing.

The Suitsy is a jacket connected to a shirt connected to pants. A zipper is hidden behind the shirt-button placket (with false buttons) and pants zipper. Fake shirt-cuff material extends from the end of the jacket sleeves to give the impression of a complete dress shirt worn underneath. It’s as if a jumpsuit and a business suit had a lovechild.

I love innovation, novel product ideas, just not sure I could cross the line and wear one.

September 23, 2014

Steven Levy:

How can an app displace 135 years of telephony?

The first step is by being an app and not a facsimile of a desk phone. Unlike the “dialer” on your mobile, or even the call button on your contact list, Talko presents the opportunity to begin a conversation by simply touching on the image of the person or team you want to talk to, whether they are ready to join right now or sometime in the future.

Going to be very interesting to see if this takes off in any appreciable way.

Steven Soderbergh:

I’ve removed all sound and color from the film, apart from a score designed to aid you in your quest to just study the visual staging aspect.

I am usually vehemently against “messing with” someone else’s movie but Soderbergh’s experiment really enhances (but doesn’t replace) the classic “Raiders of the Lost Ark”.