July 14, 2015

I haven’t used this, but Yamaha is a great music company. This may be worth checking out as you look for an outdoor speak this summer.

New York Post:

Apple’s discussions with ABC, CBS, NBC and Fox initially foundered over the tech giant’s desire to offer on the soon-to-launch service local live TV feeds streamed on any Apple device, sources said.

But networks don’t control affiliate feeds. So Apple CEO Tim Cook’s team asked the networks to obtain those rights — instead of having Apple chase those rights around the country itself.

Now, it seems, Cook’s strategy is paying off, sources said.

The networks are close to having the right to negotiate with Apple on behalf of their affiliates, the sources added. Those affiliate groups, which include Tribune and Sinclair, are being told by the networks that if they opt in and offer their feeds, they will be able to share in the added revenue the Apple streaming product will produce, sources tell The Post.

Hard to judge the veracity of this story. The New York Post is not typically a source for tech news. But this has a feel of truth to it. If nothing else, the mechanics of this deal make sense and are worth understanding.

A while back, Barry Diller’s Aereo built out an antenna farm, designed to grab over-the-air broadcast signals from local network affiliates, then rebroadcast those signals over the net as part of the Aereo paid service. Aereo got sued, ended up going out of business.

According to the Post, Apple is stepping in to do the job that Aereo could not. Rather than grabbing the signal behind the networks’ collective backs, it seems Apple is negotiating with the networks to get the rights to broadcast affiliate feeds. At the same time, the networks are negotiating with their respective affiliates to secure the right to negotiate with Apple on their behalf.

Obstacles remain, but I like this story.

Apple Pay UK launch makes the case for Apple Watch

Apple Pay rolled out in the United Kingdom this morning, with support from American Express, MasterCard and Visa, as well as MBNA, Nationwide, NatWest, Royal Bank of Scotland, Santander, and Ulster Bank.

Bank of Scotland, HSBC and its subsidiary first direct, Halifax, Lloyds Bank, M&S Bank, and TSB are prepping their systems and will be available soon. Obviously, this list will expand as Apple signs up new Apple Pay partners.

One prominent use case, shown in this image, is the use of Apple Pay to pay for the tube or metro. Think long lines, combined with short transactions. Another similar case would be entry to a stadium for a concert or sporting event.

The Apple Watch is perfect for these sorts of transactions. No reaching in your pocket or backpack for your phone, something made even harder in the crush of a long line in a crowded metro or tube station. In these settings, the value of Apple Pay is leveraged by an Apple Watch. As useful as the Apple Watch is in a meeting, the additive efficiency of a long queue of similar transactions, each made slightly faster, makes a strong case for the long term prospects of the Apple Watch.

As Apple proves time and time again, it’s all about the ecosystem. Apple Watch, Apple Pay, Apple Music, iPhone, iPad, and the Mac all contribute to the ecosystem. In return, the ecosystem adds value to every device Apple rolls out to the consumer.

July 13, 2015

Apple UK:

Apple Pay has officially launched in the UK. Users will be able to useApple Pay at more than 250,000 retailers with support from eight banks UK banks. The service is currently supported with credit and debit cards from American Express, Visa, Mastercard, First Direct, HSBC, Nationwide, NatWest, Royal Bank of Scotland, Santander, and Ulster Bank.

Good news for our friends in the UK but the downside is purchases will be limited to a £20 cap that will expand to only £30 in September. So no buying big ticket items just yet. The £20 will just cover two pints of lager and a packet of crisps.

CORRECTION: There are only seven UK banks at launch, not eight, with seven more “Coming Soon”. My apologies and thanks to Tim Green for spotting my error.

Ben Brooks’ post on the problems keeping up with a personal journal resonated with me. I’ve tried this over the years too and could never keep it up.

Merlin and Jim talk about Apple Music.

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CBC:

A CBC News crew was interviewing an Ontario police officer as a road-rage incident was happening right behind them.

CBC’s Neil Herland was speaking with OPP Const. Graham Williamson about a fatal collision on Black Creek Drive in Toronto on a nearby overpass, but shouting interrupted the interview, which was quickly captured by CBC camerawoman Tyna Poulin.

“Hey! Get back in the car,” Williamson yelled.

Less “road rage” and more, “road slightly peeved off”. No punches thrown, no gun fire, no horns honking – yeah, so Canadian.

Apple releases iTunes update

Apple on Monday released an update for iTunes supposedly fixing some issue with iTunes Match and Apple Music. You can download the update by launching the App Store on your Mac and clicking Update.

Observatory:

Sometimes I wonder if people understand how organizations like Slice work. They make money by selling their services to client companies, and they attract new business by sending out press releases that become “news.” The more shocking the story, the more PR they get — and, in theory, the more new clients they can reel in.

In this case, Slice got exactly what it hoped for. Its name was attached to one of the biggest stories of the week. But, in the absence of any numbers from Apple, just how believable is the story?

As someone who is forced to read this stuff for a living, watching this particular feeding frenzy is simultaneously frustrating and unsurprising. While the general public’s lack of critical thinking when it comes to the media is slightly understandable, when the media itself is guilty of the inability to look at press releases and see them for what they actually are – simple promotion – it’s particularly aggravating. We can’t expect the consumer to think critically when the media refuses to do so.

Comic Book Resources:

After 25 years, Berkeley Breathed is returning to his Pulitzer Prize-winning comic strip, “Bloom County.” Breathed announced the new incarnation of the politically-minded strip via a post on Facebook that featured him working on a new comic with the words “Bloom County 2015” at the top.

“Bloom County” originally ran from December 1980 until 1989, just two years after he won the Pulitzer. The characters, such as Bill the Cat, Opus the Penguin, Hodge-Podge the Rabbit, Milo Bloom, and Cutter John, lived on in the Sunday-only strip “Outland” from 1989 to 1995, as well as “Opus” from 2003 to 2008.

Along with “The Far Side” and “Calvin and Hobbes”, “Bloom County” was always one of my favorite comic strips. For those of you who know me, you’ll know how excited I am to have Opus back. Thanks to my friend Sly for the link and Donald Trump for the inspiration.

ZDNet:

While some smartphone makers chase market share, Apple is pulling away when it comes to profits: For every dollar of operating profit in the smartphone market, Apple is nabbing $0.92, leaving the others fighting for scraps.

That estimate comes from Canaccord Genuity as noted by the Wall Street Journal over the weekend.

Considering that Apple’s iPhone sales globally account for roughly 20 percent of all smartphones sold, the situation for its competitors will only get worse.

Android users and vendors can and do brag about market share. I’m sure Apple is very happy with profit share and wouldn’t have it any other way.

Business Insider:

If everything goes according to plan, a NASA spacecraft, called New Horizons, will fly by Pluto at 7:49 am ET. New Horizons is the first spacecraft in history to ever visit Pluto, and it’s been a long time coming after 9 years in space.

NASA will stream live countdown coverage of the event starting at 7:30 am, followed by a briefing on the mission from 8:00 to 9:00 am ET.

It’s more than a little mind boggling to think that something we flung into space nine years ago is now about to send us pictures of the tiny little planet.

The Star Wars Comic-Con reel. A real gift.

If you have even the slightest love for Star Wars, this will quicken your pulse, gladden your heart.

Fans at San Diego Comic-Con’s Hall H were treated to a special look behind the scenes of Star Wars:The Force Awakens by director J.J. Abrams, producer and Lucasfilm President Kathleen Kennedy and writer Lawrence Kasdan. The filmmakers were joined on stage by cast members Daisy Ridley, John Boyega, Adam Driver, Oscar Isaac, Domhnall Gleeson, Gwendoline Christie, Mark Hamill, Carrie Fisher and Harrison Ford to the surprise and delight of fans.

At the end of the Hall H presentation, the entire Hall H audience of more than 6,000 fans were all invited to continue the celebration and join cast and filmmakers at a surprise Star Wars Fan Concert. The San Diego Symphony performed the classic Star Wars music from John Williams at the Embarcadero Marina Park South.

This is a real gift from J. J. Abrams and company.

This is just terrific. A detailed list of things, both small and large, announced at last month’s WWDC.

[Via iOS Dev Weekly]

From the New York Times:

A sense of perspective is unavoidable from 22,000 miles out. Looking down at Earth from that distance — almost three times farther than the diameter of the planet itself — allows a view of the globe as a massive organic system, pulsing with continuous movement. Below, images from the Himawari-8 weather satellite’s first official day paint a living portrait of the western Pacific, with Typhoons Chan-hom and Nangka spinning slowly westward.

Locked into a stationary orbit above New Guinea, the satellite takes 144 photographs of the entire planet a day, three times as many as its predecessor. The images show how weather systems evolve and help forecasters develop more nuanced models of Earth’s atmosphere.

This vivid, moving imagery is riveting, breathtaking.

Kirk McElhearn, on Apple Music and your listening history:

If you listen to music on your Mac – music that you’ve added to My Music, and that shows up in your iTunes library – then it shows up in a Recently Played playlist, if you have one. (iTunes creates this by default, but you may have deleted it. See below for instructions on how to create it again.) However, if you stream music through iTunes, or on an iOS device, it doesn’t get added to this playlist.

There are two issues here, both important.

First, there’s the lack of access to your listening history. This is valuable, both for the convenience of going back a few songs to remind yourself of a song you like, and for the value as social currency (sharing your music history/likes/experience with others). Apple is missing something basic here.

Second, there’s a huge divide between the Apple Music experience on your Mac and your iOS device. The first time you like a piece of music on your iOS device, you’ll get a “first love” alert. Smart. Apple is making sure you see the value of clicking on the heart next to a track.

But if you then hop onto your Mac and click your first heart, you’ll get that same notice. This is just a small example that illustrates that your left hand (Mac) and right hand (iOS) are not connected when it comes to Apple Music.

Dan Frommer, writing for Quartz:

One of the most interesting things I’ve experienced while using the Apple Watch over the past two and a half months is the growing consciousness that I am now wearing several machines that are capable of talking to each other.

This was illustrated one morning when I was in the New York City subway, deep underground. There—far from any cellular signal or internet connection—I used my Apple Watch to wirelessly change the podcast that was playing on my iPhone, which was being wirelessly transmitted to a pair of Bluetooth earphones. I had my own invisible, personal network, off the grid.

This phenomenon—some are calling it the “personal cloud” or “personal mesh”—is one of the most important changes that will come out of the rise of wearable devices, such as the Apple Watch.

Will the idea of portable clouds evolve? Imagine traveling with a group of friends with a local cloud of shared maps, links, photos, texts, etc., all accessed as part of a local, perhaps temporary cloud.

Great food for thought.

Nintendo President Satoru Iwata dies Saturday at age 55

Over the weekend, the world lost a giant. Satoru Iwata was more than a CEO. He was a hero to many, many people.

Some links:

Though Matt’s article does capture a lot of the facts, one important facet of Satoru Iwata’s leadership that clearly mattered both inside the company and out was the fact that he was a developer who rose to the top without losing his passion for the community of which he was a part.

This tweet from Xbox division head Phil Spencer is just one example that shows the esteem in which Iwata was held:

Sad day for Iwata-san’s family, friends, and gamers everywhere. His passion, creativity & leadership elevated our industry.

One final link: To truly get a sense of Iwata as a person, take a read of this interview he did with his own employees, part of a series called Iwata Asks. To me, it really captures the essence of his playful spirit.

July 12, 2015

Macstories:

Earlier this week, Apple released the first public betas of iOS 9 and OS X El Capitan, and, knowing that would be the case, I cautioned MacStories readers against leaving negative reviews on the App Store for third-party apps that developers can’t update with new features and fixes yet.

Unfortunately, since yesterday I’ve already seen tweets from the developers of two excellent iOS apps – Screens and Day One – post screenshots of negative reviews they’ve received by users who are unsurprisingly running into problems when using their apps on the iOS 9 beta.

People posting negative reviews on the Apple Store because apps broke while they were running a beta fundamentally misunderstand what the point of a public beta is.

July 11, 2015

All I had to do to turn my phone into a stealth Google Photos uploader was to turn on the backup sync, then uninstall the app. Whereas one might reasonably believe uninstalling the app from the phone would stop photos from uploading automatically to Google Photos, the device still does it even in the app’s absence. Since making this discovery, I have re-created the issue multiple times in multiple settings on my Galaxy S5.

So, you delete Google Photos and it continues to upload your photos without your consent. Perfect.

Peter Cohen, writing for iMore, lays out a nice tip for disconnecting from your current network without toggling WiFi off and back on. More importantly, he talks about launching Apple’s Wireless Diagnostics, a built in utility to help you diagnose a troublesome network issue.

Good stuff.

July 10, 2015

Thanks to Hullo for sponsoring The Loop this week. Have you ever slept on a buckwheat pillow? It’s kind of like a beanbag for your head. The hull fill supports your head and neck in a way that can’t be matched by traditional pillows.

Hullo’s features include:

  • Quality construction & organic materials
  • Breathable fill that provides cool comfort all night long. No more flipping to the cool side in the middle of the night!
  • American-made craftsmanship
  • Free shipping
  • 60-night money-back guarantee

Drop what you’re doing—go and check out Hullo. Try it for 60 nights. If it’s not your favorite pillow, return it for a refund. You can’t lose!

hullo

Third party stainless steel Apple Watch band, $36.99 on Amazon

It was simply a matter of time before Apple Watch bands became a 3rd party commodity. I wasn’t expecting the price to drop so far, so quickly.

Here’s a link to the Amazon listing. The reviews seem solid. Looks like it comes with the tool to remove links from the band.

[Via iHeartApple2]

Battery life with iOS 9 and Apple Watch betas

I spent the day yesterday running the latest betas of El Capitan, iOS 9, and watchOS 2.0. One of the comments I’ve heard from previous betas is a complaint about poor battery life on both iOS 9 and Apple Watch. I thought I’d track my battery life, share those numbers here.

My iPhone 6 has auto-brightness and Bluetooth enabled, as well as all the goodies that are turned on by default (parallax is on, to name one power-affecting example). I spent the day listening to Apple Music periodically, sometimes through the iPhone speaker, sometimes via headphones, and sometimes via Bluetooth. I’d estimate that I spent more time on my iPhone than I typically do in a day. I hardly used my computer at all yesterday.

That said, here are the iOS 9 Beta 3 numbers:

  • After 5 hours, my phone was at 71%. That’s a consumption rate of 5.8% an hour.
  • After 8 hours, my phone was at 47%. That’s a rate of 6.6% an hour.
  • And after 16 hours, my phone was at 8%. That’s a rate of 5.75% an hour.

As to Apple Watch, the numbers were remarkable. I should note that my Apple Watch usage is relatively light. Yesterday, I used it mostly to receive notifications and check the time. For me, that’s typical usage. My past experience (with watchOS 1.x) was a battery at about 50% by the end of a 16-hour day. My model is the 42mm Apple Watch Sport.

Here are yesterday’s numbers:

  • After 5 hours, my Apple Watch was at 92%
  • After 8 hours, my Apple Watch was at 85%
  • And after 16 hours, my Apple Watch was at 72%

That is terrific battery life. Clearly, this battery life may change as I start running apps that run on the watch instead of simply communicating with apps on my iPhone. But any negative battery impact from onboard running will be balanced by, presumably, less requirement for communicating with the iPhone.

Draw your own conclusions here. Your mileage may vary.

Jeremy Horwitz, in an insightful op-ed piece for 9to5mac:

Advertising is an easy target: it’s an eyesore, slows down web pages, and — in the wrong hands — compromises your privacy. But whether you accept it or hate it, advertising is also the reason you don’t have to pay for your news. As Ben Lovejoy noted last month, “without ad revenue, 9to5Mac wouldn’t exist; it’s that simple.” And he’s right: surveys suggest that the vast majority of people do not want to pay for the news they consume, and the few who do can’t pay enough to keep their favorite publications afloat for the long term. Ads keep publications alive.

Thanks to the introduction of ad-blocking technology in iOS 9, some people think Apple wants to help users get rid of ads. But that’s not Apple’s goal. Yesterday’s debut of Apple News shows that it’s actually angling to replace the ads you know, build upon them, and take a cut of their revenue…

Hard to argue this logic. Advertising is the necessary evil that keeps the news afloat. As they’ve done time and time again, Apple is building a revenue bottleneck, a path that funnels ad money into Apple, while doing their best to eliminate paths that allow ad money to flow elsewhere.

This type of business model organization is something that Apple does very well. They take something chaotic (like the music business) and build a simpler model with very well defined rules. And as part of the reorganization, they get a steady slice of the pie.

Apple’s new ad campaign

Two new ads from Apple, both ending with the tag line:

If it’s not an iPhone, it’s not an iPhone

The first ad is called Loved and makes the statistical claim that “99% of people who have an iPhone, love their iPhone.” Interesting that the ad is so specific. I suspect that someone at Apple has a study in their back pocket to back that up.

The second ad is called Hardware & Software. At the core is this message:

Unlike most smartphones, we designed the software part, and the hardware part.

To me, this is the stronger ad. Clearly aimed at differentiating the iPhone from its Android brethren, subtly making the case that when you buy an iPhone, you are getting the latest hardware and software, straight from the source, no middling vendors in the way.

While the Loved ad is touchy feely, the Hardware & Software ad is a shot across Android’s bow.

July 9, 2015

Have you heard about HTC lately? 2015 is shaping up to be an awful year for the company. In March the company had a market cap of $4.06 billion, and today—only a few months later—it’s worth less than half of that. The stock price, at about two bucks a share, is at a 10-year low. HTC just wrapped up the second quarter of 2015, where it posted a net loss of $258 million. And the trend is downwards—year over year, HTC’s monthly revenue was down 38% in April, 48% in May, and 60% in June.

I feel bad for HTC. They have tried to make some good products, but Samsung’s tactics have pushed them down.

Some good advice here from Apple, especially heading into summer for much of the world.

Due as a part of El Capitan this fall, and available right now as a public beta is the first major update to Photos for Mac, the replacement for iPhoto and Aperture that Apple launched earlier this year.

Here are the major additions you can expect to see in Photos when 1.1 arrives this fall (or when you install the public beta, depending on your enthusiasm):

I always enjoy reading Jason’s look at software.

Comcast, the FCC, and Me

Editor’s Note: This story was written by Dan Sokol about his experience with Comcast.

Some Background…

Comcast is my ISP. Like most of us in the US we have no real choice if we want fast internet in our homes.

Prior to 2011 my Comcast services included was ‘triple play’. I had internet, VoIP, and the default TV tier (no pay TV services, just the local channels). Sometime around September of 2011, when Comcast ended analog TV service and encrypted the base tier (you had to pay for a TV decoder box), I cancelled the TV service and the VoIP service. (I switched my home phone to MagicJack, but that’s a whole other story.)

In other words, the only Comcast service on my account was the internet.

When I made this change I had to swap out the Comcast rented ‘special’ VoIP modem and return it to Comcast. Comcast provided a box and shipping label to return the old modem. The new modem had the same $8/mo rental fee.

Naturally I checked the billing after the changeover to make sure everything was correct. (For the record, my monthly bill is paid thru my banks ‘Bill Pay’ service. All I do is approve the amount. If the billing amount is the same as the previous month I pay it w/o question. I dont look thru the monthly bill (a PDF) which is only available on the Comcast website.)

FYI, Comcast only allows you to see the previous 12 months of billing on the website.

end of background…

Sometime around April of this year, Comcast sent out an email informing it’s users that the monthly modem rental was being raised to $10/mo. So I expected my bill to increase by $2.

Imagine my surprise when my bill went up $4, not $2.

It seems that Comcast was billing me for 2 modems and had been doing so for years. (This double billing started sometime AFTER they removed the second modem from my bill back in 2011.)

I called Comcast customer support. You probably already know how long and unsatisfying that call was. I spent about 2 hours on the call. Was handed off twice. The customer rep could not see my billing any further back then 1 year.

The bottom line … FU. It’s your fault for not looking at your bill. Here’s $20, that’s all we’re allowed to give you. So sorry.

I told them that I calculated they owed me about $400 and that I would recover another way. I then proceeded to change my monthly internet tier from the top tier (105/12Mbs – $125/mo) to one of the middle tiers (60/4Mbs – $65/mo), thereby saving about ^60/mo.

I also went out an bought my own DOCSIS3 modem, something I should have done years ago.

That should have been the end of it. File under: “It’s Comcast, what did you expect?”

But then this appeared in one of my RSS feeds—>

https://consumercomplaints.fcc.gov/hc/en-us

The FCC is now taking complaints about COMCAST. MWAHAHAhahaha….

I followed the link to the Internet Complaint page.

My was surprised at how straightforward the page was and how easy it was to file the complaint.

Screen Shot 2015-06-26 at 2.26.43 PM

I filed the form with the FCC on June 22nd. This is the response I got from the FCC the next day.

———— ———— ————

Hi Daniel, June 24, 2015

Your Ticket No. 358465 was served on Comcast Cable Communications on Jun 24 for its review and response.

Comcast Cable Communications will likely contact you in an effort to resolve your issue.

A response is due to the FCC no later than 30 days from today. Comcast Cable Communications will respond to you directly by postal mail.

Thank you for your complaint and help in furthering the FCC’s mission on behalf of consumers.

———— ———— ————

Today is June 26th.

This morning I got a call from Comcast.

  1. An actual apology – The billing error was our fault. (Our software blah blah blah…)

  2. It happened in September 2011 after the Modem was returned.

  3. We owe you $385 and will credit your account by that much.

  4. We will lower your monthly bill by $20/mo for the next 12 months as part of our apology.

I was speechless. They asked me if I had any other issues and couldnt answer. My brain was thinking in Martian (What? What! What?).

In summary, I’m very surprised at the speed at which the FCC and Comcast dealt with this. (Maybe I was just the first one to file with the FCC and the rest of the country doesnt know about the site.)

Of course Comcast does have 12 months to screw this up. I’ll let you know 😉

Dan Sokol – 26 June 2015