Start by watching the ad (embedded below).
This from the headline-linked post:
I know that when it comes to tech news, there can be somewhat of a bubble, with writers and readers thinking that certain things are more well-known to the general public than they are. But really, if you’ve walked into Best Buy’s laptop section at some point in the past decade, you probably would’ve seen some of the things the people in the ad are shell-shocked by: two-in-one laptops that fold to become a tablet have been popular since the early 2010s, Intel’s been pushing laptops with two screens since 2018, and PC gaming was a thing before the original IBM Personal Computer that popularized the term “PC.”
The ad has the potential to make a point about expandability and repairability. Fair issues to raise, if you indeed have a better solution. But it insults (badly) the very people it hopes to sway.