Apple Is now an Antifragile company

Josh Centers, TidBITS:

For over two decades, “APPLE IS DOOMED” was a common refrain in Internet discussions. Originally, it was meant in a literal sense, but once Apple was well on the road to becoming the tech titan it is today, the saying was parroted back, soaked in irony, as a rebuff to naysayers. But lurking behind those rebuffs was the very real concern that Apple was too dependent on the iPhone and that someday the world would move on, causing Apple’s business to come crashing down.

True. First, Apple was doomed, but managed to survive. Then, when iPod, colorful iMacs, iPhone, etc. hit, doomed was ironic. Then, before the services shift, there was a bit of “too dependent on iPhone” worry behind the doomed.

Imagine a heavy, cast-iron kettlebell. If you put it on top of a paper cup, it crushes the cup. Put it on top of a concrete block and the concrete block supports it just fine. But if you lift that kettlebell repeatedly (with good form), you will get stronger. The paper cup is fragile, the concrete block is robust, and your body is antifragile (even if it doesn’t always feel that way).

A fine analogy. But why is Apple Antifragile?

Most of Apple’s 500-plus retail stores, along with many of its partners’ stores, were shut down for much of 2020. Maestri said sales of the iPhone and Apple Watch were hurt by the store closures because those are more complex transactions in which customers need assistance. But more people working and learning from home created a boom in iPad and Mac sales.

And:

Store closures also hurt the AppleCare part of the Services business, and a slowdown in advertising hampered Services revenue. But those downturns were more than offset by a boom in the entertainment aspects of the Services segment (Apple Music, Apple TV+, etc.) due to lockdowns and restricted entertainment options. Again, some services were down, but others were way, way up.

In other words, the adversity of the pandemic made Apple even stronger.

I especially appreciate the bit about Apple’s strong investment in locking down the supply chain:

Have you tried to buy a PlayStation 5 or an Xbox Series X? Good luck, they’re still hard to get. No one can produce enough chips. The same goes for automobiles. Automakers have had to choose between producing cars with fewer features or not making them at all.

Apple hasn’t had this problem.

This is a fascinating, well-written article.