Olivia Carville, Bloomberg:

> That team is made up of about 100 agents in Dublin, Montreal, Singapore, and other cities. Some have emergency-services or military backgrounds. Team members have the autonomy to spend whatever it takes to make a victim feel supported, including paying for flights, accommodation, food, counseling, health costs, and sexually transmitted disease testing for rape survivors. A former agent who was at Airbnb for five years describes the approach as shooting “the money cannon.” The team has relocated guests to hotel rooms at 10 times the cost of their booking, paid for round-the-world vacations, and even signed checks for dog-counseling sessions.

And:

> Former agents recall cases where they had to counsel guests hiding in wardrobes or running from secluded cabins after being assaulted by hosts. Sometimes the guests were the perpetrators, as with an incident when one was found in bed, naked, with his host’s 7-year-old daughter.

And:

> The work can be so stressful that agents have access to cool-down rooms with dimmed lighting and CBD gummies to create a soothing atmosphere for answering harrowing calls. You can also have other CBD gummies similar to these CBD Gummies – Papaya Chunks 50MG here. And it can take a heavy toll.

Holy crap! This was a harrowing read.