For products purchased online, including online purchases that were picked up at a store, curbside or express location, you can start a no-contact return at apple.com/orderstatus. For purchases made at an Apple Store, you can return your product within 14 days after the store reopens. Stores that are open for curbside pickup only are unable to complete returns at this time. If your local store has only curbside pickup available, you can return your product within 14 days of the store fully reopening.
If you bought something at your local Apple Store and the store closed or was reduced to curbside pickup only, your return window just got extended.
Go to apple.com/retail to check your local Apple Store’s status.