PSA: New Apple Watch owners have to return entire device for ill-fitting Solo Loop or Braided Solo Loop

Juli Clover, MacRumors:

Customers who chose a Solo Loop or a Braided Solo Loop along with an Apple Watch Series 6 or SE and have a poor fit can’t just return the band for a new size — the entire Apple Watch has to be returned since it’s considered a set.

Unfortunately, there are limited supplies of the new Apple Watch Series 6 models and the new bands, so customers forced to make a return are now having to wait from late October to late November for a new Apple Watch, depending on the model chosen.

I can’t imagine this is what Apple intended when they envisioned the Loop Apple Watch band. This is a headache, both for Apple and for folks who faithfully use the wrist-measuring tool and get a Loop band that just doesn’t fit.

Seems to me, Apple should either replace the band, without requiring the watch itself to be returned, or just send out replacement bands at their cost. This is a situation of Apple’s making. I hate the thought that people have to go to the back of the queue when they wait for their Series 6 and find that the Loop band doesn’t fit.

This situation is still evolving, so my hope is that Apple tweaks the process to address this inequity.

In the meantime, my Apple Watch with Loop band order is in, awaiting my entry in the Loop band sweepstakes. Hoping I get lucky.