Rob Griffiths:

Yesterday, instead of having a productive afternoon at home, I had the privilege of sitting at the bank for a couple of hours, resolving a problem completely of my own doing: I fell for a phone scammer. My wife and I had to close our accounts—which were in excess of 25 years old—and set up new ones. I then spent hours updating our various bill paying services, Quicken account access, etc.

Do yourself a favor, and don’t be me. I never thought I’d be “that guy” either, as I keep current on scams, look for signs of fishiness on phone calls, etc. Still, they got me, and it was painful—not necessarily in terms of financial loss (we’re out $500 for maybe 60 to 90 days while they investigate), but in terms of time: Time to fix what I did, and even more time spent beating myself up over my stupidity.

Here’s the tl;dr version: Do not ever, as in never ever, give out a verification code over the phone. I know that now. I knew that earlier today. I’ve known that for years. And yet, I did it. What follows is a bit of the nitty-gritty on how I got scammed, what I learned (beyond the above), and some technological things that affected my behavior during the call. Hopefully the sharing of my stupidity will help others avoid the same fate.

What an awful story but I’m glad Griffiths wrote it up. I saw his tweets yesterday and I wondered what was going on. This is a great reminder that any of us can be scammed, no matter how technically proficient or “smart” we think we are.