Apple rolling out web portal to respond to government, law enforcement customer/data requests


We believe security shouldn’t come at the expense of individual privacy.


Apple receives various forms of legal process requesting information from or actions by Apple. Apple requires government and private entities to follow applicable laws and statutes when requesting customer information and data. We contractually require our service providers to follow the same standard we apply to government information requests for Apple data. Our legal team reviews requests to ensure that the requests have a valid legal basis. If they do, we comply by providing the narrowest possible set of data responsive to the request. If a request does not have a valid legal basis, or if we consider it to be unclear, inappropriate, or overly broad, we challenge or reject the request. We report on the requests every six months.

We’ll continue working for greater transparency and data security protections on behalf of our customers.

And, most importantly:

Apple has never created a backdoor or master key to any of our products or services. We have also never allowed any government direct access to Apple servers. And we never will.

The site has links to Apple’s Transparency Reports, as well as links to Legal Process Guidelines, both for US and non-US requestors.

That “And we never will” is a powerful statement. The portal is said to be rolled out by the end of the year.