Rich McCormick, The Verge:

Twitter’s vice president of engineering, Ed Ho, has promised to make changes to the service to combat harassment as soon as this week. Speaking on Twitter, Ho said that the company would be rolling out a number of product changes “in the days ahead,” including “long overdue fixes to mute/block” features, and new measures designed stop serial abusers from creating new accounts.

Ho said that making Twitter safer was the company’s primary focus at the moment, and acknowledged its failures in the past to protect users from threats, insults, and other harassment. “We heard you, we didn’t move fast enough last year,” Ho wrote in a threaded series of tweets. “Now we’re thinking about progress in days and hours not weeks and months.”

Here’s a link to the start of Ed Ho’s twitter thread.

And here’s Jack Dorsey’s clarifying retweet:

We’re taking a completely new approach to abuse on Twitter. Including having a more open & real-time dialogue about it every step of the way

We shall see.