Jason Snell, writing for Macworld:
The Mac Pro and Mac mini have languished for several years with nary an update. And MacBook Pro users were hungry for a new model—and fueled by constant rumors all year of brand-new laptops that were just over the horizon.
Then we finally got the new MacBook Pro, and it’s loaded with a lot of cool stuff, but…the reaction wasn’t quite what Apple might have expected from the hungry crowd of Mac users.
Apple’s Phil Schiller told the Independent that he was surprised by the negative reaction to the announcements. Maybe Schiller wasn’t aware of the undercurrent of concern and anger among Mac users who feel that Apple has deprioritized the Mac, and that the lack of updates to the Mac Pro becomes more frustrating with every passing day.
Some of that concern and anger is reasonable, and some of it isn’t. But even the less reasonable reactions are Apple’s fault for letting it get to this point. The longer you go without Mac updates, the more time customers have to combine their anger and frustration with wishcasting about the product that will solve all their problems and make everything better.
First, this is a great read. Definitely resonated with me, felt like Jason really captured the feeling of the community as a whole.
Second, at the heart of this is managing expectations. No matter your reaction to the new MacBook Pro or your particular need for a Mac Pro, Apple let this pot simmer way too long. I do think Apple has ignored the needs of developers by not keeping up with the Mac Pro. I’m curious what their in-house developers are using to build iOS, macOS, Xcode, Swift, and all the other tools used to create the Apple ecosystem. Are they living with the Mac Pro of yesteryear? Are they using MacBook Pros? Some skunkworks machine?
The MacBook Pro that ships to the public is one thing. But the tools that create the rest of the tools are fundamental to Apple’s success. I’ve never understood Apple not keeping developers in the fastest gear possible.