Microsoft:

As many of you know by now, on Wednesday we launched a chatbot called Tay. We are deeply sorry for the unintended offensive and hurtful tweets from Tay, which do not represent who we are or what we stand for, nor how we designed Tay. Tay is now offline and we’ll look to bring Tay back only when we are confident we can better anticipate malicious intent that conflicts with our principles and values.

I want to share what we learned and how we’re taking these lessons forward.

I find this whole story fascinating. Not just Microsoft’s seeming cluelessness about how this would turn out (entirely predictably) but how Twitter reacted to Tay (offensively and again, entirely predictable) and the hows and whys of AI chatbots in general.