Apple responds to Maps criticism

While Maps has worked well for me so far, not everyone has been so lucky. Complaints starting coming in today about various problems with the new app. Apple vows to make it better.

“Customers around the world are upgrading to iOS 6 with over 200 new features including Apple Maps, our first map service,” said Apple spokeswoman Trudy Muller. “We are excited to offer this service with innovative new features like Flyover and Siri integration, and free turn by turn navigation. We launched this new map service knowing that it is a major initiative and we are just getting started with it. We are continuously improving it, and as Maps is a cloud-based solution, the more people use it, the better it will get. We’re also working with developers to integrate some of the amazing transit apps in the App Store into iOS Maps. We appreciate all of the customer feedback and are working hard to make the customer experience even better.”

Based on the screenshots from places in Europe I saw today, Maps is certainly not ready for primetime in all places. It is refreshing to see that Apple is responding to the issue quickly and are working to fix the problem.