iPhone No. 1 in customer satisfaction… again

J.D. Power and Associates released its Smartphone Customer Satisfaction Study, measuring customer’s overall enjoyment with their current phone.

For the eighth consecutive time, Apple and the iPhone topped the list. According to the survey, Apple scored 849 out of a possible 1000 points, and performed “well in all factors, particularly in physical design and ease of operation.”

Apple’s closest competitor was HTC with a score of 790.

The study is based on experiences reported by 8,736 smartphone owners and was conducted between January and June 2012.