Which?, a consumer-satisfaction publication based in the U.K., released the results of its latest survey rating desktop computers. To say that Apple was the top brand in the survey would be a huge understatement. It’s more accurate to say that Apple crushed the other 16 brands measured in the customer survey.
In fact, there is a larger percentage difference between first and second place than there is between second and eighth place. Which? said Apple received high scores for reliability, support and overall customer satisfaction.
The top 10 companies and their percentage of customer satisfaction in the survey are Apple 94%; Sony 80%; Novatech 79%; Dell 75%; Asus 75%; Medion 72%; Hewlett-Packard 71%; Local independent dealer 69%; Acer 65%; and Fujitsu-Siemens 63%.