Metrics vs. experience

Julie Zhuo, Product design VP at Facebook:

Being able to measure stuff gives you insight into what people are doing within your product. Unless you like living under a rock, having more information is a good thing. Sure, you need to be able to sort through what information is important and what isn’t, but arguing that the whole concept of having more information is bad is not really a defensible position. Metrics is not the villain.

Information is good, it’s what you do with it.