TSA gave my MacBook Pro to another passenger at LAX, and now it’s gone

Eric Cheng, writing on his blog:

I arrived at the security area, flagged down a TSA agent, and told her that I must have left my computer there, but that I didn’t remember seeing it on the belt. She left to look around; I waited for about 5 minutes and never saw her again. I flagged down a second agent, who started looking again. Someone brought over a computer in a bag, but it was a Windows machine in a black case—not mine. Mine was nowhere to be found.

We moved over to the camera footage station, and a nice agent began to review archived camera footage. After a few minutes, he found me coming through the security line, and sure enough, my computer was not with my bags when I retrieved my belongings. Moving further back in time, we watched as a TSA agent pulled my computer off of the belt as soon as it came out of the machine—there is an area where agents can remove things from the belt before passengers have access to belongings. He moved my computer to a holding area immediately behind the x-ray machine. And then, we watched as the computer was inspected, after which it was handed back… to a random woman. The woman took my computer and left the security area. Someone remembered that the woman had been with the other woman who had been making the scene, and that they had both been rushing to the 4:15pm flight, but I couldn’t remember whether this was the case or not.

Shudder. This is a story to which I can definitely relate. That moment when you are forced to surrender your phone, your wallet, your computer, then hope that all your goods are there when you go to retrieve them after the security scan.