JFK airport displays actual security wait time using beacons to monitor cell phone movement

Passengers moving through JFK Airport’s Terminal 4 are now presented with estimated processing times on 13 new screens. The large and prominent screens are placed at TSA Security and Customs and Border Protection checkpoints, as well as the indoor taxi queue.

“It continuously updates,” says Daryl Jameson, vice president at the company JFKIAT, which runs Terminal 4. People like to know how long they are going to wait in queues. Nobody likes to wait in lines and signage helps to manage expectations.”

The wait times are driven by beacons that anonymously monitor passenger’s mobile devices as they move through the airport.

Smart.