It is a pretty damning indictment that Microsoft had to spend hundreds of millions on front end apps for its own platform –Microsoft Exchange — and it should send alarm bells ringing.

Microsoft has a long history of not getting product trends. They didn’t get the iPod, tablets, iPhone and a host of other products that it could have made a lot of money on. Microsoft is profit-focused, which means it makes shitty products. Apple is product-focused, which means people buy the quality and Apple makes a lot of money. Reading this, Microsoft will have no idea what the difference is.