Tim Cook’s email to Apple retail employees announcing the management shakeup

One highlight:

Deirdre was part of the team that planned and launched Apple’s very first online and retail stores. She has been a part of Retail’s exciting expansion and every product launch since. She knows the value of the deep human connections that retail experiences make possible — and she knows this is where Apple shows its heart and soul.

Good letter. Follow the headline link to read the whole thing.