FastCompany:

In 2016, the Sierra Club sent volunteers to more than 300 dealerships around the country to record their experience shopping for an electric vehicle. The results were dismaying, to say the least. More than 1 in 5 Ford and Chevy dealers had failed to charge an EV so it could be taken for a test drive. Only around half of salespeople explained how to fuel a plug-in vehicle, and only a third discussed the tax credits available to buyers.

Researchers further explained that EVs need less maintenance than conventional cars, which puts a dent in the dealer’s bottom line.

There’s plenty of blame to go around as to why EVs are not more popular but with dealerships being some of the frontline troops when it comes to first information and then sales, they take on a good percentage of the responsibility for the lack of sales.