Jason Snell & Dan Moren, Six Colors:

It’s time for our annual look back on Apple’s performance during the past year, as seen through the eyes of writers, editors, developers, podcasters, and other people who spend an awful lot of time thinking about Apple.

This is the third year that I’ve presented this survey to a hand-selected group. They were prompted with 11 different Apple-related subjects, and asked to rate them on a scale from 1 to 5, as well as optionally provide text commentary on their vote.

Lots of data to process, all based on a survey, but telling nonetheless. Read this (and check out the charts) for yourself, but one point I will note is that the biggest negative change from the 2016 report card, by far, is the rating for software quality.

Some of the comments:

In 2017, our panel’s perception of the quality of Apple’s software took a nosedive. Nobody who has been following along to Apple news and opinion for the last year will be surprised.

“Apple’s QA team has dropped the ball this year, with huge bugs in macOS, iOS, and even HomeKit, with often flawed patches for those bugs,” wrote Josh Centers. “Apple looks a bit amateurish lately,” wrote Kirk McElhearn. “It’s getting embarrassing,” wrote Rob Griffiths.”

“I don’t know how quality assurance works inside Apple, but something needs to change,” wrote Brent Simmons. Fraser Speirs wrote, “It’s as good as anyone else’s but it’s not good enough.”

“My family consists of a couple of big nerds, but mostly average users, and everyone agrees software reliability is trending down,” wrote Casey Liss.

Read the whole post. Very interesting.