Apple updates Support app with redesigned UI, new Discover section, and search

Jeff Benjamin, 9to5Mac:

On the heels of launching a YouTube channel dedicated to how-to tutorial videos, Apple today pushed a significant version 2.0 update to its Apple Support app for iOS.

The app, which initially launched last November, received a major update back in the spring that allowed users to schedule repairs at participating Apple Authorized Service Providers, and provided broader access to Genius Bar reservations.

Today’s update adds a redesigned user interface, along with a new Discover tab dedicated to learning about your Apple products. In addition, the app also features the ability to search the company’s library of support articles, which can prove useful for finding solutions to specific issues.

Here’s a link to Apple’s official Support app.

  • Luke MacWalker

    If only the App Store would stop asking me to update it on my old iPad 4 blocked at iOS 10! Worse: when I tap to update, it displays an alert telling me the new version requires iOS 11 but proposes to download the latest compatible version. This latest version is already installed, but the App Tore app reinstalls it happily, only to offer me to update again the next day… I wish we could get a “snooze” button to ignore some updates… (and in this case, I wish Apple would not show updates not compatible with a device!)