Jack Dorsey on Donald Trump and destructive speech on Twitter

UPDATE: For some reason, the interview appears to have been taken down. Not clear what’s going on, but will update if and when it pops up again.

UPDATE 2: Looks like Medium and/or Backchannel was hacked. Being fixed, check back in a bit for the interview.

This is a phenomenal interview, as you might expect from the excellent Steven Levy. I was surprised to learn that Twitter was not invited to any of Trump’s tech roundtables or advisory councils.

One highlight that stands out:

Q: There have been well-publicized instances where women have been exposed to horrible treatment. What was your feeling when you understood how common it was for women like Leslie Jones to be harassed? Did you feel that was something that you failed at?

Dorsey: We recognized that the very nature of the product was giving unfair advantage to people who wanted to harass. So we needed to change the product experience. We made it a priority last year, but to be very frank and honest, we only shipped one meaningful thing all year. So our progress is not something that we are proud of.

And:

Q: Why was that? Why did you fall short?

Dorsey: A variety of reasons. We recognized that at the end of the year, in December, and we just took on a completely different mindset. We had people drop what they were doing and really focus on this as an issue. And in the past three months we’ve been shipping every single day against this, and I think have made meaningful progress, [even though] it’s not felt as much. We also, in the previous year, put a lot of burden on the victim instead of taking the burden upon ourselves So we learned a bunch in that past year around how slow we were, and we just completely shifted our mindset.

There’s not going to be an endpoint where we can say we’re done. But the progress we’ve made in the past few months has just been phenomenal. It just took a mindset shift, and we had to go through that year of really learning that and the previous years before that. We didn’t prioritize it in the right way, but now we have. So I feel like we have a real strong handle on what it is and, most importantly, how to bring it into a steady state instead of it being an emergency state.

Not seeing it. Anyone else see this mindset shift?