How the AirPods show Apple’s frustrating and delightful quest for simplicity

Jason Snell, Macworld:

Tap-tapping your earbud and asking your phone out loud to turn the volume up doesn’t seem simple—but would a complex series of gestures really help?

As Jason points out in the quote above, how do you raise and lower the volume in a device with no dedicated volume buttons? A bit of a conundrum. And as the AirPods evolve as a product line, as they become capable of more complex behavior, will Siri be the solution?

Interesting post on the quest for balance between simplicity and complexity.