Twitter rolled back a new fix aimed to prevent abuse a few hours after it met with protests, reflecting that the company is still scrambling to find solutions to the problem of harassment on its service, but is willing to make changes quickly in response to its users.
The social network on Monday rolled out a new feature that would ensure that users would not get notified when they are added to a list. “We want you to get notifications that matter. Starting today, you won’t get notified when you are added to a list,” wrote Twitter Safety. One user pointed out that it was critical for people to know if they have been added to a list intended for targets.
Does it feel like the people who manage this stuff at Twitter have no clue how Twitter works? As soon as I heard about this “feature”, I knew it would cause problems. Why didn’t anyone at Twitter see it coming?