Apple ranks highest in overall satisfaction among wireless router manufacturers

J.D. Power:

The report finds that overall satisfaction with wireless routers has increased by a full 24 points from 2015, and is now 847 (on a 1,000-point scale). While satisfaction has improved in all 10 factors, the largest increase is 30 points in ease of use (which includes the installation process). Another area related to ease of use with the product is restoration of service with minimal effort, in which overall satisfaction has increased 27 points from last year (to 854 from 827).

Apple ranks highest with a score of 876, followed by ASUS (860), D-Link (856) and TP-Link (854).

Yes – there are “better” (cheaper, faster) wireless routers available but, when it comes to ease of use, set up and what I recommend to non-techies, it has always been Apple wireless routers. Which makes the reports of them being discontinued even more disheartening.