Apple Pay and usability syndrome

Kate MacKenzie, writing for Mac360:

Apple’s customers use their devices more than other devices. We use Mac, iPhone, and iPad more. We buy more. We buy and use more applications. We take more photos and movies. We buy and listen to more music.

The Apple Usability Syndrome is born from one basic fact. Apple’s products– all of them– are more usable, friendlier, simpler, and more effective for customers than are competitors. Usability matters, folks.

This is an interesting argument, that Apple users tend to use their devices more than Android users use theirs. Not sure if this is true, but for the sake of argument, let’s accept that and move on:

One perfect example of the usability syndrome is in the most recent Apple product that has failed to excite the critics but has customers feeling pleased and has started a trend among retailers. Apple Pay. Name another mobile payment device (not your credit card; we’re talking high tech here) that gets used more than Apple Pay.

And:

Here in Brooklyn where I live and in Manhattan where I work Apple Pay is growing in usage, both among merchants and Apple customers. It’s no longer rare to see Watch being used to buy something at Macy’s or Starbucks or McDonalds or a gazillion of the merchants that line the streets.

What is rare is to see someone using Samsung Pay or Android Pay, yet both have far more devices, and, ostensibly, a gazillion more users than anything with an Apple logo on it. What gives?

It’s the Apple usability syndrome. We Apple customers actually use our products; Mac, iPhone, iPad, Watch, or whatever.

Anecdotally, I find this believable. I have seen a number of people use Apple Pay and I’ve never seen anyone use another device-based payment method. I’ve never seen Samsung Pay or Android Pay used in the wild. Do Apple device users use their stuff more than Android users?