In laptop reliability survey, one brand trumps all

ZDNet:

In the survey, almost 20 percent of respondents reported a breakdown in the first 3 years of use, most of them seriously affecting system use.

Apple, as in year’s past, has the most reliable notebooks by far – a 10 percent breakdown rate in the first 3 years – with Samsung and Gateway distant seconds at 16 percent, and the rest of the industry – including Acer, Lenovo, Toshiba, HP, Dell and Asus, at 18-19 percent.

Windows machines used more than 20 hours a week – average for Windows systems – have a higher break rate. Apple users report using their machines an average of 23 hours a week, 15 percent more. More hours, fewer breakdowns, what’s not to like?

The results of the Consumer Reports survey are predictable. While Macbooks aren’t perfect, they do tend to be significantly more reliable than their Windows counterparts. Good ammunition for those of you having the “Should I buy a Mac or a PC?” discussion with friends and relatives this holiday season.