Apple investigating reported issues with iOS 8 update

Apple sent the following statement to me tonight regarding iOS 8.0.1:

We have received reports of an issue with the iOS 8.0.1 update. We are actively investigating these reports and will provide information as quickly as we can. In the meantime we have pulled back the iOS 8.0.1 update.

I haven’t updated yet, so I have no experience with any issues.



35 thoughts on “Apple investigating reported issues with iOS 8 update”

  1. Yeah messed up my phone here. 🙁

    Was hoping it would fix an issue I was having with some alerts but no dice and then it bricked the phone on top.

  2. This has been a rough month for Apple. I don’t recall so many big problems in such a short period of time

    –Failed live stream of September event
    –iOS 8 bug in HealthKit
    –Apple Store down on opening day of pre-sales
    –iOS 8.0.1 breaking phones

    You could add the celebrity photo episode and the U2 album episode. Those are both arguable, but they were big, negative issues that were closely (rightly or wrongly) associated with Apple.

    Throw in the actual event itself, and the opening weekend sales, and there have been a lot of “big Apple things” going on recently.

  3. One reason not to be an early adopter. Always wait at least 24 hours before updating any software update. This way you can let others across the Internet be the guinea pigs!

  4. Wow. iOS 7 has always sucked on my iPhone 5 (which had a dead battery that I had to harass Apple to replace until they implemented the recall). Now with HealthKit borked, iOS 8.0 borked, iOS 8.0.1 borked, apps and keyboards being able to keylog, and iPhones bending under relative little pressure. What else could go wrong? There seems to be little attention to quality anymore. Sad to see. It’s like they aren’t even testing anything.

  5. Have you been to YouTube to actually see the “bendgate” videos?

    “Relatively little pressure” is blatantly false.

  6. Yes, relatively little pressure. People are getting bent phones in their front pocket. The guy in the video that’s been circulating didn’t seem to put a crazy amount of force into it. I’d like to see actual measurements taken though.

  7. His hands were shaking!! Seems like a lot of pressure to me. Also, I want to see this tried on all of your favorite Korean and Taiwanese devices.

  8. There is no pressure scale in the video, so the amount of pressure can’t really be determined in the video. I think “bendgate” is still to be validated either way.

  9. It’s not bricked. “Bricked” means the phone is literally unusable. This update is reversible.

  10. Tim Cook could probably use some of that good old Steve Jobs magic and put the fear of losing their jobs into a few of the employees.

  11. Yeah and we are to believe people are bending these by just having them in their pocket. You would have to have some seriously tight pants on for this to happen. I think you’d need medical attention if your pants were on that tight. But we all know only teenage girls put phones in their back pocket, for some stupid idiotic reason in which I’ll never understand.

  12. Front pocket bending? Nah. Back? Yep.

    I keep my phone in my back pocket and even sit down with it. I’ve never had this problem with any of my phones but I’m pretty careful in how I sit down.

  13. I could add, me getting an iPhone that could not be activated using my legitimate credentials. I had to go to the Apple Store, talk to a manager to get the thing swapped. I will say this, everybody from ATT to Apple who I got help with this matter were very nice, but at the end, it was a server activation error that could not be fixed by any of them. It is by far the worst Apple experience I have had as of yet. Polite and nice, but really bad as far as resolving it.

  14. This is how I got mine back. But this fix did not work until Apple pulled the patch. I attempted this as soon as I realized that my Phone got hit. It would try to reinstall 8.0.1

  15. s’all good, they can’t spy on you if you can’t get a connection, if you actually want to make a call, there’s always android…

  16. I found the update smooth and with only one hiccup which I fixed simply by reinstalling my Apple id and password. I did think of downgrading by all is working and I have no complaints as yet.

  17. I work currently at a phone refurbishing/reselling company. The number of phones we get in of all types that are bent, mangled, and destroyed is a testament to the abuse the owners put the phones through. It doesn’t matter if it is Apple or Samsung or LG or HTC or whatever, and it doesn’t matter how strong or flimsy the phones are: People will find a way to bend and mutilate the things. And not thinking ahead of time (such as big flat phone being pressed against big round thigh or butt) doesn’t necessarily mean any of these manufacturers are at fault.

    Maybe our education system is for not teaching people how think critically about what they’re about to do with things. Or maybe we’re not teaching people to appreciate their things now in a throwaway/whiny culture. (Yes, we get plenty of calls from parents wanting a cheap used phone to replace the third or more broken one by kids who don’t care. Maybe they’ll learn. Probably not. I’m sure most of the phones we get are from adults who just pay their money, beat the phone to hell, then enact their replacement clause…)

    But I’m digressing. 🙂

  18. Once all the fuss has died down, I’d be intrigued to find out what actually happened with this update. Seems all 6 and 6+’s were affected so it’s not an obscure bug that only occurred under very specific circumstances. I have no doubt the upgrade was tested internally on all devices so what happened between those tests being carried out and the upgrade file being rolled out online? I suspect we’ll never find out precisely what happened.

  19. All-caps aside, the difference is that a bricked phone is permanently useless.

    A phone disabled by this update is fixable by you, by a techn-savvy friend, by an Apple Genius… or probably in a few days, automatically, over Wi-Fi.

    There’s a reason we use different words for different things. It’s so our communication is clear.

  20. Our education system no longer teaches a lot of things that used to be considered essential. Critical thinking was only one of them.

Leave a Reply

Your email address will not be published. Required fields are marked *