Surface isn’t Microsoft’s only recent failure – look at touch PCs

But half a year after Reller’s finger-pointing and nine months after Windows 8’s debut, most customers are taking a pass on touch, said O’Donnell.

Wow, Microsoft, you really have your finger on the pulse of what the public wants.

Well, your finger is somewhere, anyway.



  • Mother Hydra

    The joke in our enterprise is: Who gets stuck with the Surface today? We had a mess of surface tablets and iPads, just guess which ones get picked over first. Hint: not the surface. Icing on the cake: These are mobile POS systems and the name takes on a whole new meaning when you run it together: Surface POS.

    • Moeskido

      Hell of a model name. Truth in advertising.

  • Terry

    I do not want people touching my computer screen (not even me).

    • I love touchscreen laptops but more conceptually than in reality for this exact reason. My Chromebook Pixel screen, that I’m typing this one, is smudged and annoying.

      • Moeskido

        Human beings exude organic molecules. We’re disgusting and slimy, even in the presence of oleophobic coatings.

        • TMI. 😉

          • Moeskido

            As if you’re exempt. (insert mitigating emoticon here)

  • The White Tiger

    As far as desktops go, most of the time it’s just not comfortable at all to use touch. If I’m only reaching out to the screen to swipe out the Charms menu, what’s the point? May as well switch entirely to mouse and keyboard to keep a consistent workflow. That shouldn’t surprise anyone.

    Windows 8 RT laptops… yeah, we’ve already gone over that a million times. Microsoft needs to pitch it to certain niches out there, because it’s clearly not going to be a mainstream platform. I still think Surface RT and others should be sold as ultra-inexpensive office devices with an emphasis on security and easy sharing to x86 environments. Something like $200 for most devices, maybe $300 for ones with premium hardware like the Surface RT. A detachable keyboard should be included with all of them in the box. But, sadly, I have no idea how feasible this would be in regards to profitability.

    A large part of the problem when it comes to notebooks is that x86 processors just aren’t there yet. The battery life gains from Haswell in this year’s refresh are huge, but it’s still not enough. Vents are unattractive and are naturally quite warm, the battery life still doesn’t stand up to ARM processors, and the weight is still incredibly cumbersome. Silvermont could go some ways to fixing these issues while still giving enough oomph to run smoothly, but we’ll have to see. Windows 8 is in need of an overhaul for both touch and mouse/keyboard users though.

  • Buried in that article is the same pointless yammering about “price”, as if there is a price point at which a failure can become a success.

    12 years after the iPod, we still have to hear excuses for failed technology predicated on the notion of “price”, when the real discussion is about “value”. No one would ever pretend that the original iPod was cheap, but for the price, it offered enormous and continuing value. The Surface was not going to sell in great quantities regardless of it’s price, because the consumer perceived no value in the purchase. Anyone actually doing the math on the price of portables who also actually need the touted feature set of the Surface would universally arrive at the conclusion that a 13′ laptop would fit the bill far better.

    • Moeskido

      I have a feeling I’ll be quoting (or paraphrasing) that first paragraph more than once this year.