Microsoft sued over Surface storage

He discovered that a significant portion of the 32 GB storage space was being used by the operating system and pre-installed apps such as Word and Excel. Only 16 GB was available for him to use.

Seriously, 16GB for the operating system and apps is a bit much.

  • Squiggle

    “No compromises”

  • Mother Hydra

    But don’t you remember a few weeks prior that there was this kerfuffle over their pricing especially compared with the iPads. It was as much a talking/ selling point as it was mysterious.

    “How is it that Microsoft is pushing a competitive price point with the 32GB surface?”

    Well, here is your answer to why no one is looking at a 16GB surface. Pretty sad really. I still say that Metro (or whatever its called now) should have been one OS, and Windows a completely separate affair.

    • adrianoconnor

      Also, the extra 16GB only costs something like $7. Using the extra space to justify the higher price (kind of how Microsoft are doing here, though obviously they painted themselves in to a corner by needing that space, but also as Apple do on the higher-priced models) is how you get nice fat margins.

      Also, 16GB for the OS and apps on such a locked down device is ridiculous. Microsoft deserve a shoe-ing for this. All manufacturers should be forced to advertised ‘available/usable’ space (and none of that pre-formatted nonsense either). They can even use base10 (like Apple) to make it seem bigger, but just be honest.

  • From the article: “Customers understand the operating system and pre-installed applications reside on the device’s internal storage thereby reducing the total free space,” the company said.

    On a traditional computer you are free to wipe the OS and applications and install any OS of your choice. Because it’s your storage. I don’t believe you can install your choice of OS on a Surface, so the storage it resides on doesn’t belong to you – it belongs to the system.

    If that’s the case, they shouldn’t be advertising it as if that 32GB of storage is yours to do with as you please.

  • It was before I really paid attention to computers, but isn’t this similar to the big lawsuit over computer monitors about 15 or 20 years back, where people were buying 14 or 15 inch monitors and finding that there wasn’t anywhere near that much usable screen space? If this leads to a similar result, where what’s available has to be more clearly stated on the box, then it feels like that should be a “good thing”

  • MacsenMcBain

    I wonder if there are enough Surface owners out there to qualify as a class? Doesn’t this belong in small claims court? (he wondered jokingly)

  • lucascott

    This lawsuit is a long time coming. Nerds like us get the game, we understand that the capacity of drives is before anything is put on them. But the other 99% doesn’t understand this. If they read 32GB storage they expect that that is fully for them to use. Its well past time for some transparency.