Speaking of Microsoft retail

There are two sides to every story. This Microsoft retail experience wasn’t so bad.

The moral of the story is that you should go to a store and try out a Surface if it is something that interests you. Don’t listen to other people’s views and opinions. You might hate it. You might like it. Everyone’s needs and expectations are different. I came away impressed and pleased with the experience and the Surface.

I do agree with this completely. You should try out everything and use what is best for you.



  • http://www.thegraphicmac.com/ JimD

    Microsoft’s retail experience isn’t bad at all… it’s just the products they sell that are so god-forsaken shitty!

  • http://geekfun.com/ Erik S.

    I am a very critical technology buyer, with a fairly small technology budget to match, so I wasn’t expecting to buy anything when I visited my local Apple and Microsoft stores to check out their newest releases this weekend.

    I went into the Microsoft store skeptical that anyone should buy the Surface RT, what I found after using it was that was even more true than I thought.

    I think the Surface with Windows RT is the wrong product for Microsoft at the wrong time.

    People dismissed the iPad as just a big iPhone, but even so, that wasn’t a bad thing. The iPhone was without any question the best phone available at the time, and many of us knew that a bigger iPhone would actually be better in some important ways.

    The Surface RT is a Windows product from Microsoft. I think people will expect it to be like an iPad that runs Windows applications, and they are going to be disappointed to find that it really isn’t.

    I may or may not be right about that, but I assumed that the product itself was going to be well done. I was surprised then, when I actually used a Surface RT, is that even the Metro/Modern UI experience was sub par. The hardware was very nice. Many things were smooth and speedy with the UI, but many things weren’t. Lots of the built-in apps took a lonnng time to launch. In the 10 minutes I was using it, I had apps exit unexpectedly more than once. Rotating the screen involved a considerable delay, made more apparent by jerky animation. The keyboard cover was harder to type on than a screen, I constantly had to check to make sure my fingers were over the right keys. I tried to rely on the autocorrect, as I do with the iPad’s on-screen keyboard, but it was not up to the job.

    Other annoyances, Microsoft seemed to be filtering websites, so I couldn’t check my own blog in the browser, also, their Internet connection seemed a lot slower than the one at the Apple store across the parking-lot — another missed opportunity to show their product in the best light.

    I agree, people should see for themselves if they have the chance. I did, and learned that Microsoft’s execution was worse than I expected.