Eric Slivka:

Later that evening, I checked my AT&T online account and to my surprise saw that I was eligible for full subsidy on the iPhone 5: $299. I then canceled my Verizon pre-order and resigned myself to camping out this Friday to buy my iPhone 5 on AT&T because pre-order shipping estimates had long since moved out to 2-3 weeks. AT&T did call back on Saturday to confirm with me that due to my status as a valued customer I was eligible for full subsidy, and I thanked them while sharing just how close they’d come to losing me as a customer.

Lots of bad stories around about how AT&T is handling the pricing of iPhone 5 upgrades today, but there’s a good one too.