I found the ads to be cute and fun. Granted these don’t even come close to the I’m a Mac/PC ads, but they are fun in there own way. Having been a tech support person where I work, I have seen situations similar, though not the same in complexity, thrown at me at work so I can relate to what is happening.
The takeaway message I get is that there is a answer person to help you with dealing with issues creating a project and not a tech who is going to talk over you and solve the problem without ever teaching you how to deal with the issue the next time you run into it.
