Mat Smith for Engadget:

While Jawbone attempts to fix the handful of substantial issues plaguing its new Up fitness band, it’s now announced that it will begin giving free refunds to dissatisfied customers — and you can even keep hold of the band afterwards.

Jawbone made a big splash with the Up: the band, worn on the wrist, tracks both activity and rest, helping you get a better sense of your fitness level (in conjunction with free smartphone software). Unfortunately, the Up has been plagued with well-publicized reliability problems, which is causing Jawbone to retool. The company deserves plaudits for offering the no-questions-asked refund – hopefully it’ll get it right the next time. I still think the idea of wearing this thing all time to track your activity like a human Lojack is a bit creepy, though.