∞ More RIM employees come forward with complaints

Just 24 hours after an unnamed executive pleaded with RIM to make changes, more employees have come forward rallying around the complaints and offering new ones.

[ad#Google Adsense 300x250 in story]In the open letter published yesterday on BGR, a “high-level executive” said that RIM needs to make changes that are best for the customer, not what’s best for the carrier or its partners. RIM responded to the letter by saying it found it “difficult to believe” that a “‘high level employee’ in good standing with the company would choose to anonymously publish a letter on the web rather than engage their fellow executives.”

In other words, RIM did what it always does and scoffed at any criticism.

However, on Friday, more current and former employees of RIM came forward verifying the account of the letter. BGR said they received dozens of letters with similar stories and pleas.

It must be clear to the shareholders of RIM that the co-CEOs must go. Wall St. has lost confidence in the company, customers are running and employees are publicly complaining.

It’s time.

Steven Fisher

Still no sources other than BGR?
http://twitter.com/scottaw scott

It sounds great, but the problem with this kind of thing is that there are disgruntled workers at EVERY business.

I believe that RIM has major problems, and I believe that employees desperately want them fixed. But the sequence of the open letter and then the follow up from a couple other former employees doesn’t really mean much to me. The evidence of RIM’s failures is already plentiful. The difficulty in really judging what these letters mean without names makes it not worth considering, IMO.
http://www.powerwatchers.com/ Dean Lewis

Having worked in an environment where the management didn’t listen to concerns and actively tried to squelch discontent by threatening firing and lawsuits based on their “blogging policy,” I can fully believe we are witnessing a full-scale mutiny. RIM brought this on themselves when they laid off thousands of rank-and-file employees instead of upper- and middle-management after releasing their sagging bottom line numbers and announcing a “headcount reduction.” Piss on them.
youcares

The problem with RIM is that they are hiring Outsource company like Sutherland to do the job or half of the cost. They do not provide any training prior of sending you on the floor. These companies are scatter in Windsor, ON and Rochester NY as well Syracuse. The customer are fed up with their crappy products and the hours spend on the phone fixing it.
xxxxx

i know ppl that work in rim..the media is exageertatin sooooo freaking much. like really pl? don’t judge rim wwhen you haven’t yourself worked there. GET A FUCKIN LIFE!