∞ Samsung warned of antenna issue in 2006

The mere mention of a phone antenna these days and everyone thinks of Apple, but they weren’t the first company to run into this problem. In fact, Samsung was putting warning labels on some of its phones as far back as 2006. The label, which was on the back of the phone, told customers they shouldn’t obstruct the bottom of the phone during a phone call.

I was able to find the label on two models of phones dating back to 2006, although it’s certainly possible that the labels could have been on earlier models.

The Samsung SYNC and the Samsung Blackjack both came with these labels on the back of the devices, according to reviews in 2006 on Phone Scoop and MSNBC respectively.

While Apple may be the company most closely associated with antenna problems these days, CEO Steve Jobs showed during the press conference last week that its an issue that affects other devices as well. He demonstrated signal loss on BlackBerry, HTC and Samsung devices during his presentation.

Of course, that demonstration didn’t go over so well with his competition. RIM co-CEOs Mike Lazaridis and Jim Balsillie called Jobs’ demo “unacceptable” and said “Apple’s claims about RIM products appear to be deliberate attempts to distort the public’s understanding of an antenna design issue and to deflect attention from Apple’s difficult situation.”

To those users affected by poor signal quality on the iPhone 4, Apple is giving all users of the new device a free case. Jobs said Apple would re-evaluate the situation in September.

Jobs took the opportunity to educate media and users on antenna issues during the press conference, which seemed to satisfy most users.

  • Eric

    Those phone company executives are the practitioners of what’s wrong with PR. They parse their words to make sure it sound like a denial, when in fact it’s simply an admission by deflection.

    My iPhone 4 actually works better since the software update. It holds onto weak connections better than before. It’s marginal. Sometimes it still loses any signal at my desk at work, but most of the time, its performance is actually better. And the bars do seem to be more accurately reflecting the signal strength it finds.

    I’d say Apple pretty much proved there’s no antennagate, and anyone who claims otherwise had better come up with complete explanations with hard data. Not this mealy-mouthed PRSpeak from RIM, Nokia and their ilk.

  • Jocca

    I totally agree with you on this one. The media is beating down on Apple and it has the effect of bringing down the stock price, something that the hedge fund managers love because it will allow them to pile on at the lower price share before Apple announces its next quarter number. The iPhone 4 has much better reception than my 3G phone and my Nokia phone for that matter which is the last cell phone I owned before it was replaced by my iPhone, first generation.

  • The iPhone 4 has THE BEST RECEPTION I have ever had on an iPhone. Period.

    The antenna issue is a universal issue.

    Even the Google Android One had a spectacular DEATHGRIP problem. This was noted in FEBRUARY 2010. No one noticed despite the issue being obvious because the Android was quickly forgotten in the news.

    Apple’s antenna issue persisted because only it has rabid bloggers – both good and BAD. Every move is in the news – just like some Lindsay Lohan has lately been.

  • ViewRoyal

    The other mobile phone manufacturers are lying when they say that they don’t have reception problems similar to the iPhone.

    For proof, watch these YouTube videos:

  • Bitwalker

    So at least four years time for [brand x incl. Apple] to solve such problems or inform the customer about it as Samsung did in 2006.