∞ Usability expert calls the iPad "whacky"

The iPad may not be for everyone, but usability expert, Jakob Nielsen, said in a recent report that the iPad’s interface is whacky. “iPad apps are inconsistent and have low feature discoverability, with frequent user errors due to accidental gestures,” said Nielsen. “An overly strong print metaphor and weird interaction styles cause further usability problems.”

In a story on Betanews on Tuesday, Joe Wilcox says he agrees with many of Nielsen’s findings — part of his report is titled “Wacky Interfaces.” Wilcox says he likes that he can use his fingers on the iPad, but often accidentally taps links with his fingers when he meant to scroll through a Web page.

I admit, I have touched the iPad screen and mistakenly clicked on a link, but it’s not something I do all the time. The more I get used to it, the easier the iPad is to use.

I also don’t mind the print metaphor in a lot of the apps. It’s not confusion, but rather familiar. I know that swiping pages means I go to the next page. It makes sense.

I’m not sure what features Nielsen is expecting to uncover in the iPad’s apps that are hidden, but for the most part, the features tend to be easy to find.



  • http://intensedebate.com/profiles/deanlewis Dean Lewis

    Is it Apple or the app makers? Are there interface guidelines for developers and maybe they just aren't following them? This might go along with what Mike mentions above re: Apple tightening guidelines and rejecting apps that aren't consistent. I'm wondering if such guidelines already exist. And, if Apple does start being more stringent concerning them, how much "Apple are controlling pig dogs" articles are we going to have to read then? :)

    • Lucas

      i wonder the same thing. if he's talking about 3rd party apps then the issue is app developers not Apple. and the comments by Wilcox at least imply 3rd party.